Posted 10 February 2010 - 04:23 AM
Posted 22 February 2010 - 09:30 PM
Your help is appreciated!!! Thanks!
Edited by butterrice, 22 February 2010 - 09:31 PM.
Posted 23 February 2010 - 12:24 AM
Regarding the drivers: The drivers for your acer are Here. Download them to your computer to a folder that you know where it's located and install them. Before you install the new drivers right-click the yellow-marked drivers in device manager and uninstall them. We want to install the new one without having the old one interfering.
Posted 23 February 2010 - 08:25 PM
The Video Controller under "other devices" I don't know what driver to replace it with. Then the MTP Device under "portable Devices" - again, I'm clueless.
I'm sorry - I just don't want to get wrong the ones.
Thanks for your help!
Edited by butterrice, 23 February 2010 - 08:25 PM.
Posted 24 February 2010 - 12:27 AM
to find what drivers you need download Everest from my signature, Run the program and click on Network and at the top of the page you fill find the name of the device for which you need a driver.
Posted 24 February 2010 - 08:21 AM
Quick Edit: I should probably explain my thoughts in case another Tech can follow up before I login next. From reading through the logs and this thread, I'm wondering if the Hard Drive is failing, it sounds like it is experiencing issues similar to what I have seen and a new hard drive fixed the issue. Once we have the make of the drive, we can run HDD diagnostic.
Edited by Troy, 24 February 2010 - 08:26 AM.
Posted 24 February 2010 - 06:40 PM
Posted 24 February 2010 - 08:07 PM
Posted 24 February 2010 - 08:43 PM
Posted 25 February 2010 - 04:41 AM
You must make a bootable disc (CD or Floppy) and run the diagnostic off that. Be very careful when running the diagnostic as the diagnostic program also has the option to fully wipe the drive which will erase all data - obviously we're not looking to do this!
Run the full length diagnostic, not the quick scan, and report back with the results.
Posted 25 February 2010 - 06:39 PM
Posted 28 February 2010 - 11:19 PM
Posted 01 March 2010 - 12:04 AM
Please ignore device manager. Just forget about it and tell us if there are any "real" problems like programs that you can't open etc. Your computer has gone through one of the most difficuly virus removals that I have seen and you can expect some glitches.
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