I went through Programs/tools and didn't use the CD's... it went well, I recognised the process etc... when the computer tried to restart however, it had a hissy fit! It freezes on the page 'windows is starting please wait.....
I have tried using CD1 but it wont run it, I went into BIOS and allocated boot from disk... it still wont run the CD. I know the CD has many files on it as I checked when I burnt it.
I cant get it to go into safe mode, none of my F keys work apart from the F1 to get it into BIOS.
I read that it can take hours to restart after recovery, I left it on all night but nothing happened. Mum mentioned it had a different motherboard in it as she had to have it repaired once before..
Please can someone help before my son disowns me!!
Many thanks
Vanessa x