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XP won't start getting BSOD


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reidtel

reidtel

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I have a Dell Dimension 8250 with Windows XP installed. While browsing a streaming video site, I received an IE error message saying that Internet Explorer has encountered a problem and will shut down. After logging back in to IE, it happened again so I did a re-start. On restart, I received startup message: we apologize for the inconvenience but windows did not shut down properly and the normal full screen explanation. I just powered down as I have done before but got the message again followed by the bsod. The technical information I received was as follows:
stop: 0x0000007E (0XC0000005, 0XF75A03C0, 0XF7A3852C, 0XF7A38228)
Atapi.sys - Address F75A03C0 base at F758A000, Datestamp 41107b4d
Thinking it might be a virus from the internet site, I ran Avira Antivirus Rescue Software but it only came back with minor issues which didn't allow me to see the definitions. I then booted to my installation cd, went into repair and did a chkdsk. I also did bootcfg /scan which identified 1 Windows install and a bootcfg /list which indicated that Microsoft Windows XP WAS LOCATED AT c:\windows with load options /fastdetect /noexecute=optin. I have considered doing an in-place upgrade but I fear that it might cause me to lose valuable files I need for my business. I will also be disconnecting some of my hardware devices and try to reboot also.
If anyone can suggest the proper troubleshooting procedures to help me determine my problem, it would be greatly appreciated.
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