Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Need help with my Comp


  • Please log in to reply

#1
Datni99ahern

Datni99ahern

    New Member

  • Member
  • Pip
  • 2 posts
Hi everyone, im new here, ive browsed through a couple of your pages, i finally decided to join, im having some issues with my computer, everytime i try to shut the computer down it restarts and i have a screen come up after it reboots that says it has recovered from a serious error, and i have this code come up

BCCode : 1000000a BCP1 : 00000000 BCP2 : 00000002 BCP3 : 00000001 BCP4 : 804DC11D OSVer : 5_1_2600 SP : 3_0 Product : 768_1

ive tried looking around for a fix but can't find anything, can anyone help, any help will be appreciated thanks
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
  • 0

#3
Datni99ahern

Datni99ahern

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
i ran the scan and this is what came up, its the same message 26 times

==================================================
Dump File : Mini021010-06.dmp
Crash Time : 2/10/2010 6:59:08 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x804dc11d
Caused By Driver : portcls.sys
Caused By Address : portcls.sys+18e9e
File Description : Port Class (Class Driver for Port/Miniport Devices)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021010-06.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
portcls.sys is your on-board sound driver.
Try to reinstall it.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP