[Datni99ahern]

Hi everyone, im new here, ive browsed through a couple of your pages, i finally decided to join, im having some issues with my computer, everytime i try to shut the computer down it restarts and i have a screen come up after it reboots that says it has recovered from a serious error, and i have this code come up

BCCode : 1000000a BCP1 : 00000000 BCP2 : 00000002 BCP3 : 00000001 BCP4 : 804DC11D OSVer : 5_1_2600 SP : 3_0 Product : 768_1

ive tried looking around for a fix but can't find anything, can anyone help, any help will be appreciated thanks

[Broni]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[Datni99ahern]

i ran the scan and this is what came up, its the same message 26 times

==================================================
Dump File : Mini021010-06.dmp
Crash Time : 2/10/2010 6:59:08 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x804dc11d
Caused By Driver : portcls.sys
Caused By Address : portcls.sys+18e9e
File Description : Port Class (Class Driver for Port/Miniport Devices)
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021010-06.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

[Broni]

portcls.sys is your on-board sound driver.
Try to reinstall it.