I have an up-to-date version of Quickbooks Pro 2009 and I am running it on XP Pro 32, SP3.
I have been using quickbooks for a few months now and have a good grasp on the software but I'm having issues when I try to e-mail my invoices. When I send a batch of invoices, about half of my customers do not receive the .pdf attachments. It seems they are either getting a .dat attachment or no attachment at all. I have had these customers update to the newest version of adobe reader and that hasn't helped.
I have deleted the embedded .pdf converter and re-installed it per some info I found on Intuit's site as well as other forums. That has not remedied the problem. Intuit's customer service is atrocious and I would rather not continue to deal with them.
What confuses me is the fact that my gmail, yahoo and other e-mail addresses on another company server (the one they are sent from) do receive the .pdf attachments properly, as do a few of the customers.
If anyone has had a similar problem or any insight into what is happening, I would greatly appreciate it.
Thank you
Will
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