There are no devices or drives listed just the normal beginning message. I cannot boot in safe mode or regular mode at all, I can only get to the BIOS. I have also tried my XP disc for a repair and also for a reinstall and both state no hard drive available. Is there any way to fix this and still recover my files on the computer? I have not installed anything new on the computer at all. I left the computer on when I went to bed and woke up to this screen. The only thing it did strange the day before is redirect me a few times when I tried to go to some sites from yahoo. Any help would be greatly appreciated, I have average knowlege of computers I am by far not an expert.
Blue Screen 0x0000007E
#1
Posted 11 February 2010 - 10:10 PM
There are no devices or drives listed just the normal beginning message. I cannot boot in safe mode or regular mode at all, I can only get to the BIOS. I have also tried my XP disc for a repair and also for a reinstall and both state no hard drive available. Is there any way to fix this and still recover my files on the computer? I have not installed anything new on the computer at all. I left the computer on when I went to bed and woke up to this screen. The only thing it did strange the day before is redirect me a few times when I tried to go to some sites from yahoo. Any help would be greatly appreciated, I have average knowlege of computers I am by far not an expert.
#2
Posted 11 February 2010 - 10:23 PM
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
#3
Posted 11 February 2010 - 11:06 PM
scanning for drives (up to 1 minute)...
It has been about 15 minutes and still nothing.
#4
Posted 11 February 2010 - 11:11 PM
Are there any different scan options, or just one?
It looks like the tool can't find the drive at all.
#5
Posted 11 February 2010 - 11:16 PM
#6
Posted 11 February 2010 - 11:21 PM
Before you go there, you can try one more thing...
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer: http://www.smartestc...showtopic=38317
#7
Posted 11 February 2010 - 11:30 PM
#8
Posted 11 February 2010 - 11:34 PM
Keep me posted.
#9
Posted 12 February 2010 - 03:49 PM
#10
Posted 12 February 2010 - 03:53 PM
You're not supposed to install Ubuntu, but:
Now that you have the boot cd (which you should keep in a safe place, as it’s very useful), just stick it in the drive of the computer and boot from it. You should see an option to “Try Ubuntu without any change to your computer”.
#11
Posted 12 February 2010 - 03:57 PM
#12
Posted 12 February 2010 - 04:00 PM
#13
Posted 12 February 2010 - 04:02 PM
#14
Posted 12 February 2010 - 04:04 PM
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer: http://www.smartestc...showtopic=38317
#15
Posted 12 February 2010 - 04:08 PM
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