[FerTom]

Hello,

I deleted system32/smss file and now when I log on, my computer logs me off automatically. I have tried so many things already...

Logging in safe mode does the same thing.

I have also tried:
2. recovery console.
3. command prompt go to C:/windows/system32
4. type: copy userinit.exe wsaupdater.exe
5. exit and reboot
STILL LOGS ME OFF

I have the recovery console up and I am hoping there is a command prompt that I can type in that will help me stop this insanity.

Thanks in advance for any help you may have for me.

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Hello there,

I am in desperate need of help... please advise

[FerTom]

Hello there,

I am in desperate need of help... please advise

[rshaffer61]

Do you have a XP installation disk for your system?
You can attempt a Repair Installation which should install the missing file and leave your data intact.

Repair Installation Instructions

· Insert your Windows XP CD in your CD-ROM and then Restart your computer.
· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.

· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.

You can also go HERE
to read a step by step tutorial with screenshots.

[FerTom]

rshaffer61,

Thank you for your help! I can log on but...

I have an error box that pops up the start menu being changed and another error box that says:
"the procedure entry point SHRegGetValuew could not be located in the dynamic link library SHLWAPI.dll".


Also at the bottom right task window of the screen there is a windows star logo thingy and when I mouse over it, it says: "This version of Windows XP is no longer up to date".

Thanks again!!!

[FerTom]

Update: I figured out that the Windows XP I used was version 1 and I previously had version 3... This means my Kaspersky virus protection is not able to run. So I am worried about connecting to the internet and having virus issues.

Thanks for the help!

[rshaffer61]

Try Avast as it is as good if not better then most of the big name ones.
Here is my instructions for it.

Please download Avast from my signature below. Please make sure you do the registration as it is good for a year or more. When it is due simply just reregister it.
Avast in my opinion is better because:
It's FREE to the Home User
It Updates it's Definitions daily
You can scan Individual Files, Folders and Drives
No buying new versions every year

[FerTom]

I am still having issues... I cannot to run the Microsoft Updates for my computer and this is causing me not to be able to download virus protection software.

It seems have version 1 and not SP3 is causing my issue... although not sure whats going on.

Thanks again for this awesome help!

[rshaffer61]

If you can't download any virus protection program then there may be a problem beyond updates.
Let's try something different here.

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions



Revised and Simplified:


Do you have a valid XP CD?

If so, place it in your CD ROM drive and follow the instructions below:

• Click on Start and select Run... type sfc /scannow (note the space) (Let this run undisturbed until the window with the blue progress bar goes away)

SFC - Which stands for System File Checker,
retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.
If you want to see what was replaced, right-click My Computer and click on Manage. In the new window that appears, expand the Event Viewer (by clicking on the + symbol next to it) and then click on System.

[FerTom]

Hello rshaffer61,

Sorry for the delay in response!! We had to leave for a few days, which is good, I needed to leave the computer alone it was beginning to get to me big time!

I just finished completing your last suggestion above and there was an error while running the sfc /scannow. The pop-up window: Windows file protection "files that are required for windows to run properly must be copied to the DLL cache."

The main issue I seem to be having is not being able to getting on the internet with the problem computer. I am on the net with another computer, in the same room, hooked to the same modem which is plugged into the same router. I did speak with my service provider (clearwire) and they show no issues with my signal and mac SN# and they believe I am having issues from the virus, since that is when my internet issue started on that computer.

You have been such a huge help to me! I am amazed at your level of expertise and kindness... thank you so very much, from all my heart!!

Blessings!

[rshaffer61]

Did you do the steps using a XP disk or without?
If without it may not have the files on your system and then the only way is to have the disk.

[diabillic]

Post a result of ipconfig /all from the command prompt. Lets see if your getting a correct IP address.

[FerTom]

Hello Diabilic,

I went to RUN and typed in CMD and in the command box typed IPCONFIG and this is what I see:

Connection-Specific DNS Suffix
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.16.1.1

[FerTom]

Hi Shaffer,

I did it both ways... first with the disk and then without, getting the same results.

[diabillic]

OK, so im going to assume your using a router by the 192.168.x.x address. Can you try to ping a website?

ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=132ms TTL=53

that's similar output to what you should be getting.

[FerTom]

Ping request could not find www.yahoo.com...