I connect using the laptop and restart 3 or 4 times and it connects with no problems.
Unfortunately, when I have returned home they have called me the next day to say the laptop is not connecting! I thought it might be a driver issue, so I brought the laptop back home and renewed drivers and then allowed it to connect to my network with no problem and over 2 or 3 days it always connected.
I returned to their house and switched the laptop on and did the WEP key and all was well. I then did 2 or 3 restarts with no problems.......well 5 hours later they have just called me to say.....it is not connecting - it keeps coming up with "Problem connecting to netgear - press here to troubleshoot".
I would also point out that I have connected my laptop in their house with no issues although I have not tried over 5 or so hours.
Has anyone got any ideas? Have I missed a setting somewhere? Is it worth changng the channel?