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Laptop Keeps "forgetting connection"! Netgear DG834G


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#1
Diver9

Diver9

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I am suffering from an irritating problem. For a friend I set up a netgear DG8347G and the PC is wired in and the laptop is set up to connect wirelessly.

I connect using the laptop and restart 3 or 4 times and it connects with no problems.

Unfortunately, when I have returned home they have called me the next day to say the laptop is not connecting! I thought it might be a driver issue, so I brought the laptop back home and renewed drivers and then allowed it to connect to my network with no problem and over 2 or 3 days it always connected.

I returned to their house and switched the laptop on and did the WEP key and all was well. I then did 2 or 3 restarts with no problems.......well 5 hours later they have just called me to say.....it is not connecting - it keeps coming up with "Problem connecting to netgear - press here to troubleshoot".

I would also point out that I have connected my laptop in their house with no issues although I have not tried over 5 or so hours.

Has anyone got any ideas? Have I missed a setting somewhere? Is it worth changng the channel?

Many thanks

Diver9
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#2
Mark D

Mark D

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Howszit diver9? and Welcome to GtoG...

It's strange but check the power saving settings on the WiFi Network Connection. It maybe set to turn off if inactive. If its left on for several hours with no one sitting at it pressing keys and enters a power saving state, it may just drop the connection. Check the WiFi adapter configuration, (look for the configuration button in the WiFi network connection properties and then look for power saving).

The other possibility is that's the notebook itself is going into a power saving mode. If its always plugged onto the mains, you can adjust its power settings so it will not go into hibernation or system suspend, (look in the power settings control panel). Please be advised that notebook batteries should be exercised by running them down without the mains at least once every month or so. Otherwise the battery will lose capacity and will not last long without mains support.

Hope this helps...
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