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BSOD BAD POOL CALLER STOP 0x000000C2


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#1
kateharris

kateharris

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I have got a problem with my DELL laptop. I've been having this problem for several months now.

I frequently get a blue screen of death when I'm browsing the web (regardless of browser). It only happens when the laptop is on its docking station.

The BSOD message says BAD POOL CALLER STOP 0x000000C2. The most recent one has the following codes as well: (0x00000007,0x00000CD4,0x15FFF44D,0x8053580D).

Since it started I have updated the video driver.

I'm not very technical, so any help would be hugely appreciated!

I have attached a .zip file containing the files in my C:\WINDOWS\Minidump folder.

Many thanks

Kate

Attached Files


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#2
Broni

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
kateharris

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Thanks for your reply. Here are the results of the scan:

==================================================
Dump File : Mini021210-02.dmp
Crash Time : 12/02/2010 15:57:28
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021210-01.dmp
Crash Time : 12/02/2010 14:49:30
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021110-02.dmp
Crash Time : 11/02/2010 15:40:28
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021110-01.dmp
Crash Time : 11/02/2010 09:57:44
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050008
Parameter 4 : 0x8508a640
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020510-03.dmp
Crash Time : 05/02/2010 18:27:53
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020510-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020510-02.dmp
Crash Time : 05/02/2010 15:28:38
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020510-01.dmp
Crash Time : 05/02/2010 11:16:36
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020310-01.dmp
Crash Time : 03/02/2010 14:51:15
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00000001
Parameter 4 : 0xe875c010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020210-02.dmp
Crash Time : 02/02/2010 16:14:33
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00000000
Parameter 4 : 0x96745bb8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini020210-01.dmp
Crash Time : 02/02/2010 14:01:06
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini020210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012910-01.dmp
Crash Time : 29/01/2010 09:44:56
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x85368ef8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012810-01.dmp
Crash Time : 28/01/2010 10:52:25
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x0000001b
Parameter 4 : 0x8c82be88
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012610-01.dmp
Crash Time : 26/01/2010 10:25:44
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00650072
Parameter 3 : 0xba503cb8
Parameter 4 : 0xba5039b4
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012110-02.dmp
Crash Time : 21/01/2010 15:56:32
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012110-01.dmp
Crash Time : 21/01/2010 14:48:08
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x15fff44d
Parameter 4 : 0x8053580d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-03.dmp
Crash Time : 20/01/2010 14:15:50
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x97cde973
Parameter 3 : 0x97cdf4cb
Parameter 4 : 0xbf6bb080
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-02.dmp
Crash Time : 20/01/2010 13:05:32
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050002
Parameter 4 : 0x851660f8
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+41684
File Description : TCP/IP Protocol Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini012010-01.dmp
Crash Time : 20/01/2010 10:27:50
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x898315a0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini012010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini123009-01.dmp
Crash Time : 30/12/2009 09:31:21
Bug Check String :
Bug Check Code : 0x00008086
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iastor.sys
Caused By Address : iastor.sys+3c425
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.5.0.1032
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini123009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini122309-01.dmp
Crash Time : 23/12/2009 11:27:22
Bug Check String :
Bug Check Code : 0x00008086
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iastor.sys
Caused By Address : iastor.sys+3c425
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.5.0.1032
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini122309-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini120309-01.dmp
Crash Time : 03/12/2009 09:05:38
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00000000
Parameter 4 : 0xffdff538
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini120309-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini113009-01.dmp
Crash Time : 30/11/2009 09:18:08
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x852cfcf8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini113009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini112709-01.dmp
Crash Time : 27/11/2009 15:08:03
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x854ae558
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini112709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini102209-01.dmp
Crash Time : 22/10/2009 12:34:56
Bug Check String :
Bug Check Code : 0x00008086
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iastor.sys
Caused By Address : iastor.sys+3c425
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.5.0.1032
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini102209-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini100509-01.dmp
Crash Time : 05/10/2009 13:39:39
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00000000
Parameter 4 : 0x8976a224
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini100509-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092109-02.dmp
Crash Time : 21/09/2009 14:07:15
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x8568cc88
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini092109-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092109-01.dmp
Crash Time : 21/09/2009 13:58:37
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x85448a70
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini092109-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini091509-01.dmp
Crash Time : 15/09/2009 12:35:29
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050002
Parameter 4 : 0x85579b38
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini091509-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini091009-01.dmp
Crash Time : 10/09/2009 12:40:00
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xbf058b83
Parameter 2 : 0x00000000
Parameter 3 : 0x8054b51a
Parameter 4 : 0x00000002
Caused By Driver : igxpdv32.DLL
Caused By Address : igxpdv32.DLL+b89
File Description : Component GHAL Driver
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.5029
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini091009-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090909-01.dmp
Crash Time : 09/09/2009 15:25:09
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x8566afe0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini090909-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090709-01.dmp
Crash Time : 07/09/2009 11:48:29
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x85238b50
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini090709-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini082409-01.dmp
Crash Time : 24/08/2009 08:47:11
Bug Check String :
Bug Check Code : 0x00008086
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : iastor.sys
Caused By Address : iastor.sys+3c425
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.5.0.1032
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini082409-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini081909-01.dmp
Crash Time : 19/08/2009 07:55:43
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050003
Parameter 4 : 0x857a65e0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini081909-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini081809-01.dmp
Crash Time : 18/08/2009 12:16:55
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x02050001
Parameter 4 : 0x853aefb0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini081809-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080509-01.dmp
Crash Time : 05/08/2009 15:16:06
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf8b9229
Parameter 3 : 0x91e67e90
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+b9229
File Description : Multi-User Win32 Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5863 (xpsp_sp3_gdr.090814-1258)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini080509-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================
  • 0

#4
Broni

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I didn't notice this, at first:

It only happens when the laptop is on its docking station.

Interesting. You're using docking station to employ what exactly?
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#5
kateharris

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The docking station has a LAN cable, a Dell Monitor, a keyboard and a mouse plugged into it. As I said above it only ever happens when I'm on the web. I've used to use IE, but have recently been using Google Chrome. It happens with both. I can use either without any problems when the laptop is not docked.

Thanks for your responses so far.

Any ideas?
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#6
Broni

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Are you saying, that laptop itself doesn't have ethernet port, so you can't connect without docking station?
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#7
kateharris

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No, the laptop can connect to everything itself. Its just that at work we have docking stations to make it quicker to connect/disconnect the monitor, keyboard, mouse and LAN etc.
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#8
Broni

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At this point, I'm not sure what to tell you.
If you have no problem whatsoever running the laptop without docking station, it may be some docking station hardware issue??
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#9
kateharris

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OK. Someone else at work has the same docking station. I will see if she can swap for a few days so we can see if the problem persists on either of our laptops.

Thanks for your help. If I get any more information I'll post it on here.

Kate
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#10
Broni

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Please do :)
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