Have a relatively new (7month old) west dig 500GB pata hard drive that is dead - no sound, nothing... Have a backup from Oct (I know, I know...) - but if possible I *really* need just 4 files off of that drive. Have tried the freezer trick - no luck, have had several people look at it - no luck, would like to try 1 more thing before totally giving up - swapping circuit board from another drive of the same type. Here's the issue though - cannot figure out what code on drive is the firmware version, and would like to try (if at all possible) and buy a replacement drive that has the same firmware. Called the manufacturer, they were not able to help me right off. Will try calling again once I have drive back from the last person that looked at it for me. Just wondering if anyone here knows which of the 8 to 10 numbers preceeded by letters on the label on that drive indicate the firmware?