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Windows 7 64 bit BSOD


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#1
smashguy37

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I'm trying to determine what caused my BSOD. I tried attaching my .dmp file as well as zipping it, but this site won't accept it. Here is what Event Viewer tells me:

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-02-13T04:33:11.844416400Z

EventRecordID 70709

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer MIKE-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 122
BugcheckParameter1 0xfffff6fc50024cc0
BugcheckParameter2 0xffffffffc0000185
BugcheckParameter3 0xb1671880
BugcheckParameter4 0xfffff8a004998000
SleepInProgress false
PowerButtonTimestamp 0


Can someone determine where it came from? Thank you very much!
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#2
Broni

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
smashguy37

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==================================================
Dump File : 021210-32136-01.dmp
Crash Time : 2/12/2010 8:33:45 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`50024cc0
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`b1671880
Parameter 4 : fffff8a0`04998000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\021210-32136-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================
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#4
Broni

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Did it happen once (BSOD)?
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#5
smashguy37

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It happened tonight, but I have gotten a BSOD once or twice since installing Windows 7 a month ago. Once was after my video card (Geforce 9600GT) driver went crazy. I was working in Photoshop and my screen would shut off and back on and say the driver recovered from an error. I updated the driver and I haven't had any problems since.

I don't know if this is related, but I'm constantly having issues with Windows hanging after sleep or any period of time I leave my computer, return (with sleep mode off, no hibernate mode or anything else) and it hangs for 2-3 mins and then finally resumes. Sleep or no sleep.
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#6
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Is it desktop, or laptop?
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#7
smashguy37

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Desktop.

Intel Q9550
ASUS P5Q motherboard
Seasonic S12II 500 watt PSU
4GB Muskin Blackline RAM
nVidia Geforce 9600GT video card
M Audio Delta 1010lt soundcard
WD Caviar Black HDDs
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#8
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Start with disabling all power saving features.
I don't think, in your lifetime, Microsoft will be able to figure them out to work flawlessly.
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#9
smashguy37

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I did that the other night -- I changed it from balanced to high performance. I'm not sure if it's done it since, and I'm going to be gone all today, so I'll get back to you if it keeps freezing up.
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#10
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OK :)
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#11
smashguy37

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It's still doing it. I just home and it's the same old. It then wouldn't load the internet, so I rebooted and it kept hanging...then it eventually gave me an error saying there was a problem with my SATA 1 port, but I replugged it back in and it booted up OK. My hard drives also checked out OK with the WD LifeGuard program.
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#12
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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#13
smashguy37

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I already did that the other day, but here is a new scan:

==================================================
Dump File : 021210-32136-01.dmp
Crash Time : 2/12/2010 8:33:45 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`50024cc0
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`b1671880
Parameter 4 : fffff8a0`04998000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\021210-32136-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================
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#14
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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#15
smashguy37

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Problem solved. I always manually turn off my monitor when my computer is not in use, but I realized that the feature to automatically turn off my display was still set for 15 mins. Even though my screen was off this feature still kicked in and made my system hang.
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