[CliffyBoy]

 Mini021410_02.zip   42.57KB   136 downloads

Hello,

Pls help me with this trbl. XP has recently been crashing with various blue screen errors. I set XP to make the crash dump file and would like your experts to check it out for me and recommend a solution.

Thanks

P.S. - here is the system info and the dump files

Windows XP Professional Service Pack 3 (build 2600)
1.30 gigahertz Intel Pentium M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded
Dell Computer Corporation Latitude D400
Board: Dell Computer Corporation 0W0327
Serial Number: .7716331.CN70166377E0SO.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A08 06/28/2005
1536 Megabytes Usable Installed Memory
1011.25 Gigabytes Hard Drive Free Space

[Advertisements]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[Broni]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[CliffyBoy]

Here is the info you asked for:

==================================================
Dump File : Mini021410-02.dmp
Crash Time : 2/14/2010 7:26:03 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb1d89782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021410-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021410-01.dmp
Crash Time : 2/14/2010 3:01:15 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb17a3782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

thanks

[CliffyBoy]

I'll be watching close for any replies from you now. Didnt know u guys were so quick responding-thanks again

[Broni]

Does the error happen, when you're doing something in particular?

Let's start with some simple steps...

1. Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.

2. Reinstall network card driver.

[CliffyBoy]

one more dump file:
==================================================
Dump File : Mini021510-01.dmp
Crash Time : 2/15/2010 4:26:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb1eb0782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================


in answer to your question, the crash can happen at any time but it does seem to happen more when I am in the process of dwnldg from the internet large files.
Im trying your solution now;

[CliffyBoy]

I did what you suggested with the cmd window so Im just waiting for the machine to crash or not right now. Any luck with the log to tell me exactly what the problem may be?

Thanks

[Broni]

That command rebuilds TCP/IP stack.
Let's see what will happen.

[CliffyBoy]

I did what you suggested with the cmd window so Im just waiting for the machine to crash or not right now. Any luck with the log to tell me exactly what the problem may be?

Thanks

[CliffyBoy]

sorry for the dup post

[Broni]

We can try only one fix at a time.
You simply have to use your computer and see what will happen.

[CliffyBoy]

cmp crashed again overnight. Here is all the file info:

==================================================
Dump File : Mini021610-01.dmp
Crash Time : 2/16/2010 6:10:38 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb1f7d782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021510-01.dmp
Crash Time : 2/15/2010 4:26:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb1eb0782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021410-02.dmp
Crash Time : 2/14/2010 7:26:03 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb1d89782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021410-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021410-01.dmp
Crash Time : 2/14/2010 3:01:15 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb17a3782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================




 Mini021410_02.zip   81.72KB   134 downloads

[CliffyBoy]

Another crash before I could even check my email:

==================================================
Dump File : Mini021610-02.dmp
Crash Time : 2/16/2010 8:24:28 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0000002c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xb1ed2782
Caused By Driver : tcpip6.sys
Caused By Address : tcpip6.sys+23782
File Description : IPv6 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5625 (xpsp_sp3_gdr.080620-1249)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini021610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

[Broni]

2. Reinstall network card driver.

[CliffyBoy]

2.Reinstall Ntwk Driver

This was done previously-

dell truemobile 1400 dual band wlan mini-pci card
uninstalled add/rmv pgms
reinstalled with dload straight from Dell R143355