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Got the blue screen / Cant reformat either


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#1
Browneyedgirl79

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When I try to reformat a box pops up that says

Error
usbehci.sys


I have googled this, however I cant run the tools needed b/c the computer wont stay on long enough, it just comes up and gives me the blue screen
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#2
rshaffer61

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What are you trying to format and how are you trying to format?
What is the reason for the format?
Is this a name brand system and if so what make and model is it?
Do you have a OS installation disk or a recovery disk ?
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#3
Browneyedgirl79

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I'm thankful for your fast reply.
Its a XP disc. The Computer is a Desktop Del windows xp.
The only reason I was trying to do the reformat was b/c I cant keep the computer on (even in safe mode) long enough to run anything, like ATF, disc clean up, antivirus, MB, nothing.. The blue screen w/ the errors I listed before are all coming up




.A problem has been detected and Windows has been shut down to prevent damage to your
Computer.

If this is the first time you've seen this Stop error screen, restart your computer.
If this screen appears again, follow tease steps:


Check to be sure you have adequate disc space if a driver is identified in the stop message, disable the drive, or check wit the manufacture for drivers updates. Try changing the video adapters.

Check w/ your hardware vender for any BIOS updates. Disable BIOS memory options such as cashing or shadowing. if you need to use safe mode to recover or disable components, restart, press F9 to select advance start up options, then safe mode.

Tech info:
Stop oxoooo8e (oxcooooo1d, ox8668802, oxf6259bcc, oxoooooo)

OP: c000218 (Registry file failure)
The re cannot load the hive (file) system room / system 32/ config . system its logs are alternate its comput absent or not writable.

beginning dump of physical memory physical memory dump complete

contact your system administrator or tech for support group for further advice.

Edited by Browneyedgirl79, 15 February 2010 - 04:53 AM.

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#4
rshaffer61

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Laptop or Desktop?
Dell is the make but what model of Dell is it?
How old is the system?
Is the disk you are using a Recovery Disk?
If desktop when was the last time you opened it and cleaned the inside out?
This sounds like a possible overheating problem and the system rebooting is causing problems with the OS.
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#5
Browneyedgirl79

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Laptop or Desktop? - Desktop
Dell is the make but what model of Dell is it? - I cant get to "my computer" so I dont know the model of it
How old is the system? - Not sure, but its not real new and its xp
Is the disk you are using a Recovery Disk? I dont think so... its a windows xp home
If desktop when was the last time you opened it and cleaned the inside out? - I did that the other day and again just now, even went and unpluged and pluged things back in
This sounds like a possible overheating problem and the system rebooting is causing problems with the OS.


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#6
rshaffer61

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Being a Dell the model should be on the outside of the system.
Most likely a Inspirion but there should be a model number also. Go Here and follow the directions to find out what your model is. You will need the service tag number number which is on the back or on the side panel on a sticker or metal plate..
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#7
Browneyedgirl79

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System Type: Dimension 8400
Ship Date: 11/23/2004
Dell IBU: Americas
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#8
rshaffer61

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OK before formatting have you tried to do a Repair installation to fix the problem?
Is the disk a full version of XP or upgrade?
Try doing a Repair instead of format. Most likely you have a driver issue so a repair would install the correct driver for your system.
You will need to make sure your cdrom is set for the first boot device in your bios to make everything work. To do this follow the instructions below:



Repair Installation Instructions

· Insert your Windows XP CD in your CD-ROM and then Restart your computer.
· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.

· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.

You can also go HERE
to read a step by step tutorial with screenshots.
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#9
Browneyedgirl79

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I cant. b/c I get a blue screen that says

The File USBEHCI.SYS is currupted
Please press any key to continue
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#10
rshaffer61

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Let me ask do you have any USB devices plugged in while you are doing this?
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#11
Browneyedgirl79

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I think the mouse is USB but thats it.
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#12
rshaffer61

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No others like a external hard drive, printer or thumbdrive?
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#13
Browneyedgirl79

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Nope
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#14
rshaffer61

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This issue seems to be a inherited problem with Dell systems.
How old is the XP disk you are using?
Does it say XP with SP2 or 3 on it?
If not you may have to slipstream SP2 into a new disk with XP.
Follow these directions on How To Create A Slipstream Disk

Edited by rshaffer61, 16 February 2010 - 04:46 PM.

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#15
Browneyedgirl79

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This issue seems to be a inherited problem with Dell systems.
How old is the XP disk you are using?
Does it say XP with SP2 or 3 on it?
If not you may have to slipstream SP2 into a new disk with XP.
Follow these directions on How To Create A Slipstream Disk




These steps are something ill need to run the computer for, how can I make the computer stay on and not reset itself though?
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