[Ghoppa]

I can't install anything on my laptop. First I thought it was just Silverlight but I can't download anything. The download process starts and gets to 99% then stops. I would appreciate any help.
Thanks

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Welcome to Geeks 2 Go!

Are you quite sure the download isn't actually complete even though it shows only 99% ?
Have a look in the folder you've configured to receive downloads and try running one of the setup files in there. Very often a download will stop at 99% when actually it's finished (especially in Firefox).

If the files are definitely incomplete, try clearing out all the temporary internet files, history etc. in all the web-browsers you use, then try downloading again.

Easiest and most thorough method for clearing browsing history and temp files is to use 'Ccleaner' which clears all three main browsers (IE, Firefox & Opera) with a single click.

Ccleaner
http://www.piriform.com/download

Edited by phillipcorcoran, 17 February 2010 - 10:16 AM.

[phillipcorcoran]

Welcome to Geeks 2 Go!

Are you quite sure the download isn't actually complete even though it shows only 99% ?
Have a look in the folder you've configured to receive downloads and try running one of the setup files in there. Very often a download will stop at 99% when actually it's finished (especially in Firefox).

If the files are definitely incomplete, try clearing out all the temporary internet files, history etc. in all the web-browsers you use, then try downloading again.

Easiest and most thorough method for clearing browsing history and temp files is to use 'Ccleaner' which clears all three main browsers (IE, Firefox & Opera) with a single click.

Ccleaner
http://www.piriform.com/download

Edited by phillipcorcoran, 17 February 2010 - 10:16 AM.

[rshaffer61]

Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

[DaffyKantReed]

What are you using as an anti-virus product? IIRC, Avast and NOD32 had caused this very problem for me in the past. The fix was to reconfigure real-time Internet scanning.