Hi, wannabe.
I check everything what you said, I unistall the modem I restart the computer, I went back to Divice manager and the modem is not there. is possible that the modem is broke? is suppose have two light one red and one blue. only the red go on, when I put the modem in the USB port. I try to install the modem software but not luck, start intalling and stop. what I doing wrong?.
wannabe, I check UPS site and they said the go to delivery my new modem between today 2/24/10 or 2/25/10, if I received today or tomorrow I can check with the new modem, but still my question, why I can open control panel/phone and modem icon. if I can install the new modem I can open that icon?
sorry my computer knoledge is very limited...
yes in the biginning, to the PCI slot, and the external modem, well, let me explain to you what happen, I was in the internet with this external modem, I get up to go to look for something when I hit with my feet the modem and get out of the USB port, the modem get apart and I put it together again, I put it back to the USB port, with the computer on, ( I think now the wrong thing to do, no?) and continue working, now the next day I try to connect to the internet and the computer said; not dial up signal detected. I went to control panel to check the modem and the modem icon not open, I try the other icon in control panel and they open. (like sistem, add and remove program etc.) if the modem was damage after I turn off the computer, I can still open the modem icon anyway? I expenting a new modem for mail soon...
thank you for take time to try to help me.
sorry for my english is not good...
I using dial up connection to be in the internet.