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Outlook 2007 lost connection with IMAP server


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High_Tech_Redneck

High_Tech_Redneck

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Aloha,

On February 2, 2010, AOL upgraded their mail servers. Now, if I use a 3rd party software (i.e. Outlook Express 6 / Office Outlook 2007) AOL will no longer automatically save copies of emails I send in the "Sent Items" folder. This issue was resolved (as per their direction) by setting Outlook to always save a copy of sent messages in the "Sent Items" folder.

There is another issue that developed as of that same time and continues to happen to this day: Outlook Express 6 (on XP) / Office Outlook 2007 (on Win7) will often lose the connection to the IMAP server. Switching to another mail folder and back to the previous one will reconnect and show all that is in that folder. Also, when attempting to send, mail will at times go to the "Local Folders > Outbox". Later I will discover that it has reached the recipient, but was never delivered to the "Sent Items" folder. There are numerous other frequent error messages saying Outlook has lost the connection with the IMAP server.

Will changing any settings in Oulook (either version) easily fix this issue? Any other ideas, or do I just need to wait for AOL to work things out with their network?

P. S. This has never happened before, and I have not changed any settings. The programs are still set according to the server/port information given by AOL on their support site.

Thank you. :)
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