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Trojan BNK32 win XP security sec window-- MBAM website not found


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#1
bkepalmer

bkepalmer

    New Member

  • Member
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Got the virus last night. Sec pop up windows took over. Strange music turned on and off. Macaffee was virus protection but Comcast is switching to norton so no new updates since jan 28th.\
Tried Rkill and it found spoolsv, mdm, csrss.. ran it many times but still no mbam load.

I am a new user but a buddy who is familiar with this web site said to come here.
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#2
wannabe1

wannabe1

    Tech Staff

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Hello bkepalmer...

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post the requested logs in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Do not reply to or bump your own topic. If it shows a reply it may be overlooked as one that is being worked on.

If you haven't received help after waiting three days, you can post a link to your topic in The Waiting Room where it should be picked up by one of the experts quickly.

wannabe1
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#3
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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