[dcowboys055]

Hello, I have an HP Pavilion dv4-1313dx (NM237UA) laptop, and I'm trying to play the game Rise of Nations on it. However when I open the cd/dvd drive and put in the game, nothing happens. When I go to my computer, the drive isn't even listed. Please help!

Thanks.

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Is the CD dirty, scratched?

Does it work in another computer?

If your answers were No and Yes respectively, you might try any, or all four of the following:

• Uninstall the drive in Device Manager and then Reboot. The drive will be automatically reinstalled.
  
  or...
  
  
• http://support.microsoft.com/kb/314060 and then Reboot.
  
  or...
  
  
• Download and run Restore Missing CD Drive patch:
  
  http://aumha.org/downloads/cdgone.zip
  
  (Unzip cdgone.zip, right-click on cdgone.reg, click Merge, Accept, Reboot).
  
  or...
  
  
• Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items:
  
  
• ATA Channel0 (or Primary Channel)
• ATA Channel1 (or Secondary Channel)

Right-click on each of them, and click Uninstall and Confirm. When you Reboot they'll be automatically reinstalled.

If the above doesn't help, most likely, the CD/DVD drive is dead.

[SpywareDr]

Is the CD dirty, scratched?

Does it work in another computer?

If your answers were No and Yes respectively, you might try any, or all four of the following:

• Uninstall the drive in Device Manager and then Reboot. The drive will be automatically reinstalled.
  
  or...
  
  
• http://support.microsoft.com/kb/314060 and then Reboot.
  
  or...
  
  
• Download and run Restore Missing CD Drive patch:
  
  http://aumha.org/downloads/cdgone.zip
  
  (Unzip cdgone.zip, right-click on cdgone.reg, click Merge, Accept, Reboot).
  
  or...
  
  
• Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items:
  
  
• ATA Channel0 (or Primary Channel)
• ATA Channel1 (or Secondary Channel)

Right-click on each of them, and click Uninstall and Confirm. When you Reboot they'll be automatically reinstalled.

If the above doesn't help, most likely, the CD/DVD drive is dead.

[rshaffer61]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

Edited by rshaffer61, 28 February 2010 - 08:28 AM.