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Programs going unresponsive all the time


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#16
maddmoh

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In case of a laptop, temps are fine.

:) alright, as I said I get paranoid, and I really apprieciate you helping btw :)
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#17
Broni

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You're welcome :)
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#18
maddmoh

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I'm trying to run OTL but it just seems to be eating more and more memory, I'm literally watching it on task manager go up each second.

It's using 50% cpu and 207,785k memory atm, by the time I finished writing this it was at 214,364k

...it's now at 280,000k, I've stopped it now. I don't think it is meant to be taking this long, am I wrong? :)

Edited by maddmoh, 03 March 2010 - 08:51 AM.

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#19
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You need to start new topic at malware forum and ask your questions regarding OTL there.
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#20
maddmoh

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Do you have any ideas? :) I've been given a clear bill of health from Essexboy.
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#21
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Yeah, I just got PM from him.

Please download VEW and save it to your Desktop: http://images.malwar...om/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.
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#22
maddmoh

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 03/03/2010 10:36:42 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 03/03/2010 6:52:04 PM
Type: Error Category: 0
Event: 8194 Source: VSS
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied. . This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {913e008a-c62f-448c-a547-c582e7ecdf80}

Log: 'Application' Date/Time: 02/03/2010 8:39:27 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: gmer.exe, version: 1.0.15.15281, time stamp: 0x4b2763f0 Faulting module name: gmer.exe, version: 1.0.15.15281, time stamp: 0x4b2763f0 Exception code: 0xc0000005 Fault offset: 0x0000c4b1 Faulting process id: 0x8b8 Faulting application start time: 0x01caba48309e8302 Faulting application path: C:\Users\spike\Documents\gmer\gmer.exe Faulting module path: C:\Users\spike\Documents\gmer\gmer.exe Report Id: b1797c51-263b-11df-9f30-00247eb411f1

Log: 'Application' Date/Time: 20/02/2010 8:03:38 PM
Type: Error Category: 0
Event: 10005 Source: MsiInstaller
Product: MobileMe Control Panel -- MobileMe Control Panel requires iTunes 9.0 to be installed. You can download iTunes for free at http://www.apple.com/itunes/.

Log: 'Application' Date/Time: 20/02/2010 8:01:50 PM
Type: Error Category: 0
Event: 10005 Source: MsiInstaller
Product: Segoe UI -- Install only on XP

Log: 'Application' Date/Time: 19/02/2010 9:34:04 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e Faulting module name: mshtml.dll, version: 8.0.7600.16385, time stamp: 0x4a5bda8a Exception code: 0xc0000005 Fault offset: 0x002448f6 Faulting process id: 0xd3c Faulting application start time: 0x01cab1986fef8a82 Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\System32\mshtml.dll Report Id: 801d089d-1d9e-11df-8c72-00247eb411f1

Log: 'Application' Date/Time: 19/02/2010 7:14:16 PM
Type: Error Category: 0
Event: 10006 Source: Microsoft-Windows-RestartManager
Application or service 'Internet Explorer' could not be shut down.

Log: 'Application' Date/Time: 19/02/2010 7:14:16 PM
Type: Error Category: 0
Event: 10006 Source: Microsoft-Windows-RestartManager
Application or service 'Internet Explorer' could not be shut down.

Log: 'Application' Date/Time: 19/02/2010 7:14:16 PM
Type: Error Category: 0
Event: 10006 Source: Microsoft-Windows-RestartManager
Application or service 'Internet Explorer' could not be shut down.

Log: 'Application' Date/Time: 19/02/2010 7:07:17 PM
Type: Error Category: 0
Event: 1533 Source: Microsoft-Windows-User Profiles Service
Windows cannot delete the profile directory C:\Users\Administrator. This error may be caused by files in this directory being used by another program. DETAIL - The directory is not empty.

Log: 'Application' Date/Time: 19/02/2010 4:18:44 PM
Type: Error Category: 0
Event: 8193 Source: System Restore
Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80042318).

Log: 'Application' Date/Time: 19/02/2010 4:18:44 PM
Type: Error Category: 0
Event: 12347 Source: VSS
Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. The Registry Writer failed to respond to a query from VSS. Check to see that the Event Service and Volume Shadow Copy Service are operating properly, and please check the Application event log for any other events.

Operation:
Gathering Writer Data
Executing Asynchronous Operation

Context:
Execution Context: Requestor
Current State: GatherWriterMetadata

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 28/02/2010 4:35:46 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 20/02/2010 3:57:35 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 03/03/2010 8:37:14 PM
Type: Error Category: 42
Event: 43029 Source: atikmdag
Display is not active

Log: 'System' Date/Time: 03/03/2010 8:37:14 PM
Type: Error Category: 51
Event: 52236 Source: atikmdag
CPLIB :: General - Invalid Parameter

Log: 'System' Date/Time: 03/03/2010 8:30:17 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:17 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:17 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:17 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:17 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:17 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:16 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:16 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:30:16 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

Log: 'System' Date/Time: 03/03/2010 8:30:16 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

Log: 'System' Date/Time: 03/03/2010 8:30:15 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Log: 'System' Date/Time: 03/03/2010 8:30:09 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

Log: 'System' Date/Time: 03/03/2010 8:29:54 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: AFD cmdGuard cmdHlp DfsC discache inspect MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

Log: 'System' Date/Time: 03/03/2010 8:29:54 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:29:54 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:29:54 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

Log: 'System' Date/Time: 03/03/2010 8:29:54 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

Log: 'System' Date/Time: 03/03/2010 8:29:54 PM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
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#23
Broni

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Did your laptop came with Windows 7 installed?

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).
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#24
maddmoh

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It came with vista installed, I used the win7 upgrade package, I forgot to mention it earlier.
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#25
maddmoh

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Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).


Do you mean in the run menu just press ok? or do this (hold CTRL, and SHIFT, hit Enter in Vista/7).

I don't quite get what you mean.
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#26
Broni

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In 7, in "Start search" type/paste:
sfc /scannow
Then hold CTRL, and SHIFT, hit Enter
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#27
maddmoh

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Ok, I did the scan and It seemed to just close. I assume that means it didn't find anything?
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#28
Broni

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It won't tell you. There is a report, which we can access, but the most important thing now is, if your computer is doing any better.
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#29
maddmoh

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Unfortunatly no.
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#30
Broni

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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