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unable to remove win32/trojan


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#1
slayerpro190

slayerpro190

    New Member

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hello I have an hp pavillion dv9000
AMD Turion ™ 64 X2 Mobile
Technology TL - 50
1.61 GHz, 960MB of RAM

I have a virus in my processing memory which for some reason I cant delete
i have ESET but it doesnt let me delete the file.

PLEASE HELP!
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#2
wannabe1

wannabe1

    Tech Staff

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Hello slayerpro190...

Please go to the Malware Forum and follow the instructions found there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post the requested logs in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Do not reply to or bump your own topic. If it shows a reply it may be overlooked as one that is being worked on.

If you haven't received help after waiting three days, you can post a link to your topic in The Waiting Room where it should be picked up by one of the experts quickly.

wannabe1
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