[rebross]

How do I post the link

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http://www.geekstogo...et-t271389.html

[rebross]

http://www.geekstogo...et-t271389.html

[rebross]

My internet connection has been fixed! Yay. So you think my system is clean? Someone told me they thought I have a UACd rootkit infection. Is that not true? You have been such a greaaaaat help!

[azarl]

Now we've got that working we'll try one or two more things.

• Download TDSSKiller and save it to your Desktop.
• Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
• Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.
  
  "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v
  
  
• If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
• When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

[rebross]

My computer keeps freezing when I do things. I went on Internet Explorer to update windows since it's been over a month since I could connect to the internet and it froze. Firefox froze when I tried to send you a reply. All I've been doing is rebooting this machine. I'm going to try to run the TDSSKiller as soon as it's done rebooting again.

[rebross]

AntiVir is telling me that the file TDSSKiller.exe that I downloaded is the TR/Dropper.Gen trojan.

[azarl]

It isn't. Disable AntiVir

[rebross]

14:49:45:390 3876 TDSS rootkit removing tool 2.2.8 Mar 10 2010 15:53:20
14:49:45:390 3876 ================================================================================
14:49:45:390 3876 SystemInfo:

14:49:45:390 3876 OS Version: 5.1.2600 ServicePack: 3.0
14:49:45:390 3876 Product type: Workstation
14:49:45:390 3876 ComputerName: KELLYLAPTOP
14:49:45:390 3876 UserName: Sorber
14:49:45:390 3876 Windows directory: C:\WINDOWS
14:49:45:390 3876 Processor architecture: Intel x86
14:49:45:390 3876 Number of processors: 2
14:49:45:390 3876 Page size: 0x1000
14:49:45:390 3876 Boot type: Normal boot
14:49:45:390 3876 ================================================================================
14:49:45:500 3876 UnloadDriverW: NtUnloadDriver error 2
14:49:45:500 3876 ForceUnloadDriverW: UnloadDriverW(klmd21) error 2
14:49:45:718 3876 wfopen_ex: Trying to open file C:\WINDOWS\system32\config\system
14:49:45:718 3876 wfopen_ex: MyNtCreateFileW error 32 (C0000043)
14:49:45:718 3876 wfopen_ex: Trying to KLMD file open
14:49:45:718 3876 wfopen_ex: File opened ok (Flags 2)
14:49:45:718 3876 wfopen_ex: Trying to open file C:\WINDOWS\system32\config\software
14:49:45:718 3876 wfopen_ex: MyNtCreateFileW error 32 (C0000043)
14:49:45:718 3876 wfopen_ex: Trying to KLMD file open
14:49:45:718 3876 wfopen_ex: File opened ok (Flags 2)
14:49:45:718 3876 Initialize success
14:49:45:718 3876
14:49:45:718 3876 Scanning Services ...
14:49:46:687 3876 GetAdvancedServicesInfo: Raw services enum returned 449 services
14:49:46:703 3876
14:49:46:703 3876 Scanning Kernel memory ...
14:49:46:703 3876 Devices to scan: 7
14:49:46:703 3876
14:49:46:703 3876 Driver Name: Disk
14:49:46:703 3876 IRP_MJ_CREATE : F7564BB0
14:49:46:703 3876 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
14:49:46:703 3876 IRP_MJ_CLOSE : F7564BB0
14:49:46:703 3876 IRP_MJ_READ : F755ED1F
14:49:46:703 3876 IRP_MJ_WRITE : F755ED1F
14:49:46:703 3876 IRP_MJ_QUERY_INFORMATION : 804F4562
14:49:46:703 3876 IRP_MJ_SET_INFORMATION : 804F4562
14:49:46:703 3876 IRP_MJ_QUERY_EA : 804F4562
14:49:46:703 3876 IRP_MJ_SET_EA : 804F4562
14:49:46:703 3876 IRP_MJ_FLUSH_BUFFERS : F755F2E2
14:49:46:703 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
14:49:46:703 3876 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
14:49:46:703 3876 IRP_MJ_DIRECTORY_CONTROL : 804F4562
14:49:46:703 3876 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
14:49:46:703 3876 IRP_MJ_DEVICE_CONTROL : F755F3BB
14:49:46:703 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F7562F28
14:49:46:703 3876 IRP_MJ_SHUTDOWN : F755F2E2
14:49:46:703 3876 IRP_MJ_LOCK_CONTROL : 804F4562
14:49:46:703 3876 IRP_MJ_CLEANUP : 804F4562
14:49:46:703 3876 IRP_MJ_CREATE_MAILSLOT : 804F4562
14:49:46:703 3876 IRP_MJ_QUERY_SECURITY : 804F4562
14:49:46:703 3876 IRP_MJ_SET_SECURITY : 804F4562
14:49:46:703 3876 IRP_MJ_POWER : F7560C82
14:49:46:703 3876 IRP_MJ_SYSTEM_CONTROL : F756599E
14:49:46:703 3876 IRP_MJ_DEVICE_CHANGE : 804F4562
14:49:46:703 3876 IRP_MJ_QUERY_QUOTA : 804F4562
14:49:46:703 3876 IRP_MJ_SET_QUOTA : 804F4562
14:49:46:718 3876 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: 1
14:49:46:718 3876
14:49:46:718 3876 Driver Name: usbstor
14:49:46:718 3876 IRP_MJ_CREATE : F782B218
14:49:46:718 3876 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
14:49:46:718 3876 IRP_MJ_CLOSE : F782B218
14:49:46:718 3876 IRP_MJ_READ : F782B23C
14:49:46:718 3876 IRP_MJ_WRITE : F782B23C
14:49:46:718 3876 IRP_MJ_QUERY_INFORMATION : 804F4562
14:49:46:718 3876 IRP_MJ_SET_INFORMATION : 804F4562
14:49:46:718 3876 IRP_MJ_QUERY_EA : 804F4562
14:49:46:718 3876 IRP_MJ_SET_EA : 804F4562
14:49:46:718 3876 IRP_MJ_FLUSH_BUFFERS : 804F4562
14:49:46:718 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
14:49:46:718 3876 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
14:49:46:718 3876 IRP_MJ_DIRECTORY_CONTROL : 804F4562
14:49:46:718 3876 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
14:49:46:718 3876 IRP_MJ_DEVICE_CONTROL : F782B180
14:49:46:718 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F78269E6
14:49:46:718 3876 IRP_MJ_SHUTDOWN : 804F4562
14:49:46:718 3876 IRP_MJ_LOCK_CONTROL : 804F4562
14:49:46:718 3876 IRP_MJ_CLEANUP : 804F4562
14:49:46:718 3876 IRP_MJ_CREATE_MAILSLOT : 804F4562
14:49:46:718 3876 IRP_MJ_QUERY_SECURITY : 804F4562
14:49:46:718 3876 IRP_MJ_SET_SECURITY : 804F4562
14:49:46:718 3876 IRP_MJ_POWER : F782A5F0
14:49:46:718 3876 IRP_MJ_SYSTEM_CONTROL : F7828A6E
14:49:46:718 3876 IRP_MJ_DEVICE_CHANGE : 804F4562
14:49:46:718 3876 IRP_MJ_QUERY_QUOTA : 804F4562
14:49:46:718 3876 IRP_MJ_SET_QUOTA : 804F4562
14:49:46:734 3876 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS - Verdict: 1
14:49:46:734 3876
14:49:46:734 3876 Driver Name: Disk
14:49:46:734 3876 IRP_MJ_CREATE : F7564BB0
14:49:46:734 3876 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
14:49:46:734 3876 IRP_MJ_CLOSE : F7564BB0
14:49:46:734 3876 IRP_MJ_READ : F755ED1F
14:49:46:734 3876 IRP_MJ_WRITE : F755ED1F
14:49:46:734 3876 IRP_MJ_QUERY_INFORMATION : 804F4562
14:49:46:734 3876 IRP_MJ_SET_INFORMATION : 804F4562
14:49:46:734 3876 IRP_MJ_QUERY_EA : 804F4562
14:49:46:734 3876 IRP_MJ_SET_EA : 804F4562
14:49:46:734 3876 IRP_MJ_FLUSH_BUFFERS : F755F2E2
14:49:46:734 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
14:49:46:734 3876 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
14:49:46:734 3876 IRP_MJ_DIRECTORY_CONTROL : 804F4562
14:49:46:734 3876 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
14:49:46:734 3876 IRP_MJ_DEVICE_CONTROL : F755F3BB
14:49:46:734 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F7562F28
14:49:46:734 3876 IRP_MJ_SHUTDOWN : F755F2E2
14:49:46:734 3876 IRP_MJ_LOCK_CONTROL : 804F4562
14:49:46:734 3876 IRP_MJ_CLEANUP : 804F4562
14:49:46:734 3876 IRP_MJ_CREATE_MAILSLOT : 804F4562
14:49:46:734 3876 IRP_MJ_QUERY_SECURITY : 804F4562
14:49:46:734 3876 IRP_MJ_SET_SECURITY : 804F4562
14:49:46:734 3876 IRP_MJ_POWER : F7560C82
14:49:46:734 3876 IRP_MJ_SYSTEM_CONTROL : F756599E
14:49:46:734 3876 IRP_MJ_DEVICE_CHANGE : 804F4562
14:49:46:734 3876 IRP_MJ_QUERY_QUOTA : 804F4562
14:49:46:734 3876 IRP_MJ_SET_QUOTA : 804F4562
14:49:46:734 3876 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: 1
14:49:46:734 3876
14:49:46:734 3876 Driver Name: ti21sony
14:49:46:734 3876 IRP_MJ_CREATE : F6875196
14:49:46:734 3876 IRP_MJ_CREATE_NAMED_PIPE : F68446B2
14:49:46:734 3876 IRP_MJ_CLOSE : F6875204
14:49:46:734 3876 IRP_MJ_READ : F687540C
14:49:46:734 3876 IRP_MJ_WRITE : F687565E
14:49:46:734 3876 IRP_MJ_QUERY_INFORMATION : F68446B2
14:49:46:734 3876 IRP_MJ_SET_INFORMATION : F68446B2
14:49:46:734 3876 IRP_MJ_QUERY_EA : F68446B2
14:49:46:734 3876 IRP_MJ_SET_EA : F68446B2
14:49:46:734 3876 IRP_MJ_FLUSH_BUFFERS : F68752FE
14:49:46:734 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : F68446B2
14:49:46:734 3876 IRP_MJ_SET_VOLUME_INFORMATION : F68446B2
14:49:46:734 3876 IRP_MJ_DIRECTORY_CONTROL : F68446B2
14:49:46:765 3876 IRP_MJ_FILE_SYSTEM_CONTROL : F68446B2
14:49:46:765 3876 IRP_MJ_DEVICE_CONTROL : F6875248
14:49:46:765 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F6875272
14:49:46:765 3876 IRP_MJ_SHUTDOWN : F68754D2
14:49:46:765 3876 IRP_MJ_LOCK_CONTROL : F68446B2
14:49:46:765 3876 IRP_MJ_CLEANUP : F68750FC
14:49:46:765 3876 IRP_MJ_CREATE_MAILSLOT : F68446B2
14:49:46:765 3876 IRP_MJ_QUERY_SECURITY : F68446B2
14:49:46:765 3876 IRP_MJ_SET_SECURITY : F68446B2
14:49:46:765 3876 IRP_MJ_POWER : F6875364
14:49:46:765 3876 IRP_MJ_SYSTEM_CONTROL : F6875596
14:49:46:765 3876 IRP_MJ_DEVICE_CHANGE : F68446B2
14:49:46:765 3876 IRP_MJ_QUERY_QUOTA : F68446B2
14:49:46:765 3876 IRP_MJ_SET_QUOTA : F68446B2
14:49:46:796 3876 C:\WINDOWS\system32\drivers\ti21sony.sys - Verdict: 1
14:49:46:796 3876
14:49:46:796 3876 Driver Name: Disk
14:49:46:796 3876 IRP_MJ_CREATE : F7564BB0
14:49:46:796 3876 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
14:49:46:796 3876 IRP_MJ_CLOSE : F7564BB0
14:49:46:796 3876 IRP_MJ_READ : F755ED1F
14:49:46:796 3876 IRP_MJ_WRITE : F755ED1F
14:49:46:796 3876 IRP_MJ_QUERY_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_SET_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_EA : 804F4562
14:49:46:796 3876 IRP_MJ_SET_EA : 804F4562
14:49:46:796 3876 IRP_MJ_FLUSH_BUFFERS : F755F2E2
14:49:46:796 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_DIRECTORY_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_DEVICE_CONTROL : F755F3BB
14:49:46:796 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F7562F28
14:49:46:796 3876 IRP_MJ_SHUTDOWN : F755F2E2
14:49:46:796 3876 IRP_MJ_LOCK_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_CLEANUP : 804F4562
14:49:46:796 3876 IRP_MJ_CREATE_MAILSLOT : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_SECURITY : 804F4562
14:49:46:796 3876 IRP_MJ_SET_SECURITY : 804F4562
14:49:46:796 3876 IRP_MJ_POWER : F7560C82
14:49:46:796 3876 IRP_MJ_SYSTEM_CONTROL : F756599E
14:49:46:796 3876 IRP_MJ_DEVICE_CHANGE : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_QUOTA : 804F4562
14:49:46:796 3876 IRP_MJ_SET_QUOTA : 804F4562
14:49:46:796 3876 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: 1
14:49:46:796 3876
14:49:46:796 3876 Driver Name: Disk
14:49:46:796 3876 IRP_MJ_CREATE : F7564BB0
14:49:46:796 3876 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
14:49:46:796 3876 IRP_MJ_CLOSE : F7564BB0
14:49:46:796 3876 IRP_MJ_READ : F755ED1F
14:49:46:796 3876 IRP_MJ_WRITE : F755ED1F
14:49:46:796 3876 IRP_MJ_QUERY_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_SET_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_EA : 804F4562
14:49:46:796 3876 IRP_MJ_SET_EA : 804F4562
14:49:46:796 3876 IRP_MJ_FLUSH_BUFFERS : F755F2E2
14:49:46:796 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_DIRECTORY_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_DEVICE_CONTROL : F755F3BB
14:49:46:796 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F7562F28
14:49:46:796 3876 IRP_MJ_SHUTDOWN : F755F2E2
14:49:46:796 3876 IRP_MJ_LOCK_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_CLEANUP : 804F4562
14:49:46:796 3876 IRP_MJ_CREATE_MAILSLOT : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_SECURITY : 804F4562
14:49:46:796 3876 IRP_MJ_SET_SECURITY : 804F4562
14:49:46:796 3876 IRP_MJ_POWER : F7560C82
14:49:46:796 3876 IRP_MJ_SYSTEM_CONTROL : F756599E
14:49:46:796 3876 IRP_MJ_DEVICE_CHANGE : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_QUOTA : 804F4562
14:49:46:796 3876 IRP_MJ_SET_QUOTA : 804F4562
14:49:46:796 3876 C:\WINDOWS\system32\DRIVERS\disk.sys - Verdict: 1
14:49:46:796 3876
14:49:46:796 3876 Driver Name: atapi
14:49:46:796 3876 IRP_MJ_CREATE : F73736F2
14:49:46:796 3876 IRP_MJ_CREATE_NAMED_PIPE : 804F4562
14:49:46:796 3876 IRP_MJ_CLOSE : F73736F2
14:49:46:796 3876 IRP_MJ_READ : 804F4562
14:49:46:796 3876 IRP_MJ_WRITE : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_SET_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_EA : 804F4562
14:49:46:796 3876 IRP_MJ_SET_EA : 804F4562
14:49:46:796 3876 IRP_MJ_FLUSH_BUFFERS : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_VOLUME_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_SET_VOLUME_INFORMATION : 804F4562
14:49:46:796 3876 IRP_MJ_DIRECTORY_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_FILE_SYSTEM_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_DEVICE_CONTROL : F7373712
14:49:46:796 3876 IRP_MJ_INTERNAL_DEVICE_CONTROL : F736F852
14:49:46:796 3876 IRP_MJ_SHUTDOWN : 804F4562
14:49:46:796 3876 IRP_MJ_LOCK_CONTROL : 804F4562
14:49:46:796 3876 IRP_MJ_CLEANUP : 804F4562
14:49:46:796 3876 IRP_MJ_CREATE_MAILSLOT : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_SECURITY : 804F4562
14:49:46:796 3876 IRP_MJ_SET_SECURITY : 804F4562
14:49:46:796 3876 IRP_MJ_POWER : F737373C
14:49:46:796 3876 IRP_MJ_SYSTEM_CONTROL : F737A336
14:49:46:796 3876 IRP_MJ_DEVICE_CHANGE : 804F4562
14:49:46:796 3876 IRP_MJ_QUERY_QUOTA : 804F4562
14:49:46:796 3876 IRP_MJ_SET_QUOTA : 804F4562
14:49:46:812 3876 !ttfd5 1450
14:49:46:812 3876
14:49:46:812 3876 Completed
14:49:46:812 3876
14:49:46:812 3876 Results:
14:49:46:812 3876 Memory objects infected / cured / cured on reboot: 0 / 0 / 0
14:49:46:812 3876 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
14:49:46:812 3876 File objects infected / cured / cured on reboot: 0 / 0 / 0
14:49:46:812 3876
14:49:46:812 3876 fclose_ex: Trying to close file C:\WINDOWS\system32\config\system
14:49:46:812 3876 fclose_ex: Trying to close file C:\WINDOWS\system32\config\software
14:49:46:812 3876 KLMD(ARK) unloaded successfully

[azarl]

No rootkit

» 1 «
Clear Cache/Temp Files
Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

» 3 «
Kaspersky WebScanner
Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA technology to perform the scan. If you do not have the latest JAVA version, follow the instructions below under Upgrading Java, to download and install the latest vision.

Upgrading Java

• Download the latest version of Java Runtime Environment (JRE) 6 Update 18.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u18-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u18-windows-i586-p.exe and select "Run as an Administrator.")

Running Kaspersky WebScanner

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure the following is checked.
  
  • Spyware, Adware, Diallers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

[rebross]

My computer keeps freezing randomly and I have to keep rebooting. It's now doing a chkdsk.

[rebross]

I removed Java 6 Update 17 through Add/Remove programs and rebooted. When I try to install the new Java I get the following message:
The feature you're trying to remove is on a network resource that is unavailable

Also when I go into Add/Remove programs Java 6 Update 17 is still there. When I try to remove it again it gives me the above message about network resource unavailable.

This computer is really wearing me down.

[azarl]

I think you've got system damage contributing to all these small problems. We'll get you back to the XP forums when we've finished

Try to install Java r18 without uninstalling r17

«®»

[rebross]

I tried that but it gives me the same message. Then it says "The older version of Java 6 update 18 cannot be removed. It takes a good 30 minutes for my computer to boot up and start working.

[rebross]

Yesterday I downloaded jre6u18. I then proceeded to remove the old java through add/remove programs. It was removed from the list and I rebooted. Upon reboot I tried installing the new java and I got "the feature you are trying to use is on a network resource that is unavailable. Click ok to try again, or enter an alternate path to a folder containing the installation package 'jre1.6.0_10.msi' in the box below. When I click ok i get "Java 6 Update 18. The path C:\Documents and Settings\Sorber\Application Data\Sun\Java\jre1.6.0_10.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'jre1.6.0_10.msi' in a folder from which you can install the product Java 6 Update 17.
I went back into add/remove programs and Java 6 Update 17 is there again but there is no Java in my control panel.

[azarl]

We'll come back to the Java at the end

» Step 1 «
ESET Scanner
Please run a free online scan with the ESET Online Scanner
Note: Use Internet Explorer for this scan. (If you need to use Firefox or Opera, click on the download icon to download the ESET Installer and save to your desktop. When the download is complete double-click on the icon on the desktop.)

• Tick the box next to YES, I accept the Terms of Use
• Click Start
• When asked, allow the ActiveX control to install
• Click Start
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
• Click Scan (This scan can take several hours, so please be patient)
• Once the scan is completed, you may close the window
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic

» Step 2 «

• Download TDSSKiller and save it to your Desktop.
• Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
• Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.
  
  "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v
  
  
• If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
• When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

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