I have an acer aspire 5315 series laptop with windows vista basic and I wanted to change from vista 32 bit to windws 7 32 bit. Did the whole installing thing and when it was finished, Acer eRecovery management comes up saying "cannot find file: C:\D2D\Images\*.WSI when try to determine UI language"
I clicked OKAY cos it's the only thing to click and it goes to "how would you like to restore?". I chose "restore system to factory default" and something came up, everything was mostly blank but I read "hard disk partition 2 something something" then it would say "restore failed - reason 0xa0000001"
So I restart and try the other option which is restore system from CD/DVD and was told to insert backup disk 1 or system CD. I don't have any of those, or..where do I find it? I can't use my laptop now so I can't create a backup disk or whatever acer eRecovery is. It's just stuck at this restoring thing.. and I can't go anywhere
could someone help me please ~ I need to get it done asap
I have no idea what to do ~ and haven't done any of this before