[dabombshop]

Here is the new report:

Attached Files

•  Procexp.txt   3.84KB   205 downloads

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Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same high CPU usage.
Post fresh PE log while playing video.

[Broni]

Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same high CPU usage.
Post fresh PE log while playing video.

[dabombshop]

Here you go:

CPU usage is much lower now. Around ~30-40

Attached Files

•  Procexp.txt   3.99KB   210 downloads

Edited by dabombshop, 11 March 2010 - 09:20 PM.

[Broni]

OK, so we have firefox.exe using almost 30% of CPU cycles.
Since Firefox add-ons has been disabled, we have to look somewhere else.
You disabled all non-Microsoft entries in "msconfig", but I still can see two AVG processes running, which makes me believe, AVG my be your issue here.

Try this...
Re-enable all "msconfig" entries, you disabled before.
Uninstall AVG, using AVG Remover: http://www.avg.com/u.../download-tools and see how it goes.

[dabombshop]

I had just installed AVG yesterday, but this problem has been going on for a while. Previously, I had Norton installed. Should I still go ahead and uninstall AVG?

[Broni]

Go ahead, please and also....

Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:



Attach the file to your next reply.

[dabombshop]

Attached.

Attached Files

•  AutoRuns.txt   116.39KB   231 downloads

[Broni]

I'm reviewing Autoruns log. How is video playing issue?

[dabombshop]

Youtube videos are playing fine, but Hulu videos are still lagging. CPU usage is still at around 100% though.

[Broni]

OK, let's finish Autoruns part.
Re-run Autoruns, click on "Logon" tab. We'll disable some unneeded startups (no actual programs will be removed).
UN-check following entries:

+ "Alcmtr"
+ "BrStsWnd"
+ "GrooveMonitor"
+ "igfxpers"
+ "igfxtray"
+ "iTunesHelper"
+ "MSConfig"
+ "SunJavaUpdateSched"
+ "Windows Search.lnk"
+ "Google Update"
+ "WMPNSCFG"

Restart computer.

I assume, you uninstalled AVG?
If so, you need some AV protection.
Download and install one of these:
- Avira free antivirus: http://www.free-av.c..._antivirus.html
- Avast! free antivirus: http://www.avast.com...avast-home.html

BTW, I checked my Task Manager, when playing uTube video and CPU usage easily goes to 50% and beyond, so I assume, it's normal.

[dabombshop]

OK, I did all that. So did we decide that AVG was the culprit? Hulu videos still lag though..

Also, does this mean that I am only limited to smaller programs for AV protection?

[Broni]

Well, AVG is a known resource hog, so you'll do better with Avira, or Avast.

What type of internet connection do you have?

[dabombshop]

I think it's 6M cable internet. I don't think the internet is the issue for watching videos because other computers on my network can play them fine.

Edited by dabombshop, 12 March 2010 - 03:10 PM.

[Broni]

Get HWMonitor: http://www.cpuid.com/hwmonitor.php and see, if it'll list your video card temperatures.

[dabombshop]

I downloaded it, but it only shows something called ACPI, the harddrive, and the battery.