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spybot, ad-aware, mbam updates blocked


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#1
bugjackblue

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Spybot was running ok but wouldn't update. It would show an error connecting to safer-networking's site. I cannot access that site manually through internet explorer either. Figuring I'd messed things up somehow with a registry cleaning, I figured I'd just uninstall and download a fresh version, however now I can't download and install even from cnet as I get a message indicating the link to safer-networking.org cannot be resolved. So now I have no Spybot installation at all. (The last complete scan I ran yesterday before uninstalling showed zero suspicious items.)

Ad-aware also won't update. I was able to download a fresh version of it-- I can connect to lavasoft's site-- but the update utility won't connect. When I try to run Ad-aware it starts scanning but after a minute or so craps out saying it has to shut down unexpectedly, do I want to send an error report. (So no Ad-aware now either, although oddly enough it tells me Ad-watch Live is running?)

MBAM will however run and shows no infection but will also give me an error when trying to update.

I have SpywareBlaster running and that will update properly.

Does this set of symptoms sound familiar?

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Edited by Rorschach112, 08 March 2010 - 05:15 AM.

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#2
Rorschach112

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
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#3
bugjackblue

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Ok, thanks. That's what I did.
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#4
123Runner

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Figuring I'd messed things up somehow with a registry cleaning,

For future reference.... The use of registry cleaners serves no useful purpose. They usually "break" the computer instead of making it better.
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