I'm not quite sure where to post my question about my current status in trying to correct my safemode troubleshoot. my apologies in case I post in the wrong forum to ask this.
following up my current status, I've followed all I could on the list from the link about Malware/Spyware cleaning guide from the link provided.
1)I made preparations in removing unneeded temporary files from your system.
2) I downloaded ERUNT and made a registry back up with it.
3) I ran malwarebytes quick scan and came out with no infections. I saved the results as instructed. side note, (I previously got rid of infections with a full scan with malwarebytes & AVG prior to seeking help from these forums)
4)I downloaded GMER Rootkit Scanner as suggested but this is where I came up with a problem
. when I used this GMER Rootkit scanner, during the process it made everything run slow and some of my programs stopped responding. I noticed it prevented my internet browser from loading. eventually my laptop when to a blue screen indicating an error. here's screenshot of my error message.http://img14.imagesh...ionnothabv4.png[Question]
Is it possible that I could have not installed GMER Rootkit scanner right or perhaps my operating system is not compatible with this program? Is there an alternative dependable rootkit scanner I can use?
Edited by curious_x, 11 March 2010 - 02:10 AM.