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White Screen Error


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#1
ashish

ashish

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This is a problem i have seen for first time since i have started using win98 after using win2000. Many times randomly for any program that i start or use it a error occurs saying something i dont remember but it is displayed in white box with buttons of continue and ignore. when i click continue nothing happens and when i click on ignore another windows error pops up saying the following -

AD-AWARE caused a general protection fault
in module GDI.EXE at 0001:00007e5f.
Registers:
EAX=00000187 CS=044f EIP=00007e5f EFLGS=00000246
EBX=015f0030 SS=27ef ESP=0000847c EBP=0000848a
ECX=0000000a DS=05bf ESI=00002726 FS=118f
EDX=81d280dc ES=0000 EDI=00003aea GS=0000
Bytes at CS:EIP:
66 26 ff 77 08 66 26 ff 77 0c 66 26 ff 77 14 66
Stack dump:
01877d8e 118f0000 01870000 84d46765 01b70028 272667a0 bff728a2 bff728a2 008df554 bff7b9ae 015ad03c bff7b9c5 8171cbc0 bff22869 008d7000 01530b14

Pls Help

Logfile of HijackThis v1.97.7
Scan saved at 12:14:45 AM, on 8/1/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\ELITECORE\CYBEROAM CLIENT FOR 24ONLINE\CYBEROAMCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGCC.EXE
C:\PROGRAM FILES\ARMOR2NET\ARMOR2NET PERSONAL FIREWALL\ARMOR2NET.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXE
C:\PROGRAM FILES\OPERA7\OPERA.EXE
C:\PROGRAM FILES\LAVASOFT\AD-AWARE 6\AD-AWARE.EXE
D:\VIMP SOFTWARES\HIJACKTHIS\HIJACKTHIS.EXE

O3 - Toolbar: &Translator Internet - {81F23DF8-7A05-46DA-9E49-D88786D47080} - C:\PROGRA~1\ANTADIS\TRANSL~1\DELPHI~1.DLL
O4 - HKCU\..\Run: [Handy Backup 3.9] C:\PROGRAM FILES\NOVOSOFT\HANDY BACKUP\hbagent.exe -logon
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
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#2
admin

admin

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Hi ashish,

I don't see anything unusual in your log. I'd recommend posting this topic on Ad-aware's support forum. http://www.lavasoftsupport.com/
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#3
ashish

ashish

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But this error is not specific to ad-aware only.
it appears randomly with different programs everytime. Last it appeared when i started system mechanic. The white window error occurs after which the following error occurs which suggests that the problem lies in GDI.EXE file.

SYSMECH4 caused a general protection fault
in module GDI.EXE at 0026:000012e4.
Registers:
EAX=ffffffff CS=0577 EIP=000012e4 EFLGS=00000246
EBX=00001496 SS=4537 ESP=000085b4 EBP=000085e8
ECX=00000018 DS=05bf ESI=0000c1c4 FS=4547
EDX=ffffffff ES=0187 EDI=00000bad GS=4537
Bytes at CS:EIP:
8e 5e ea 0f b4 76 dc 66 33 c0 8b 4e 0e 66 8b 56
Stack dump:
05bf0009 c1761af8 00001496 00000000 453785b4 000e85b6 000085dc 45ce0000 0a6a0003 00000000 182e0bad 03db0000 00001797 119e8604 00000000 00000000

Now then i was surfing with opera again the following error occured which suggests there is definitely something wrong with the GDI part .
The opera error was as follows :

OPERA caused an invalid page fault in
module GDI32.DLL at 017f:bff2bdd2.
Registers:
EAX=00000000 CS=017f EIP=bff2bdd2 EFLGS=00010246
EBX=00d7f1e2 SS=0187 ESP=00d7f18c EBP=00d7f19c
ECX=00000000 DS=0187 ESI=00000187 FS=33a7
EDX=00000ad6 ES=0187 EDI=c1e0319f GS=0000
Bytes at CS:EIP:
8b 48 04 83 ec 14 89 4d e0 f6 00 10 66 8b 4d 1c
Stack dump:
00d7f1cc bff3c784 bff21100 ffffffff 00d7f1c4 bff245ed 00000000 80000004 8079a316 00000002 00000000 00000036 00000000 19260ad6 bff719b8 0000c22a



Logfile of HijackThis v1.97.7
Scan saved at 11:23:43 PM, on 8/2/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\ELITECORE\CYBEROAM CLIENT FOR 24ONLINE\CYBEROAMCLIENT.EXE
C:\PROGRAM FILES\ARMOR2NET\ARMOR2NET PERSONAL FIREWALL\ARMOR2NET.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXE
C:\PROGRAM FILES\OPERA7\OPERA.EXE
D:\VIMP SOFTWARES\HIJACKTHIS\HIJACKTHIS.EXE

O3 - Toolbar: &Translator Internet - {81F23DF8-7A05-46DA-9E49-D88786D47080} - C:\PROGRA~1\ANTADIS\TRANSL~1\DELPHI~1.DLL
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKCU\..\Run: [Handy Backup 3.9] C:\PROGRAM FILES\NOVOSOFT\HANDY BACKUP\hbagent.exe -logon
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/z...s/heartbeat.cab

Edited by ashish, 02 August 2004 - 12:02 PM.

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