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Microsoft Office Error.


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#1
Hockeytownryan

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I have a error code on my GF computer.

I tried to Install a copy of Microsoft Office 2007 Enterprise ( purchased )
and when it gets about 75% of the way through, It stops and gives me this error

error 25004.config.Xml not specified; A valid config.xml file must be authored when deploying '(null)

I Am running Windows 7 on a HP (Compaq) system 64 bit. with Norton Anti-virus.

I have tried some of the things in the Microsoft help center but I am not comfortable with editing the Registry.

The system did have a trial version that I erased before I tried to Install the new... I also cannot uninstall the compatibility pack or anything with regards to Microsoft Office.

I have been at this for a week now, I did search these very forums but came up with nothing for results.
Let me know if any more info is needed.. As I am again at the mercy of those who can help.
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#2
kimsland

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The system did have a trial version that I erased

You mean uninstalled normally?
The fault you are experiencing is when the Trial (or pre-installed) version was not properly removed to begin with.

Is Norton also a Trial? Is it activated and updated?

Read: How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

If you are not comfortable with editing the registry then run System Restore
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#3
Hockeytownryan

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The system did have a trial version that I erased

You mean uninstalled normally?
The fault you are experiencing is when the Trial (or pre-installed) version was not properly removed to begin with.

Is Norton also a Trial? Is it activated and updated?

Read: How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

If you are not comfortable with editing the registry then run System Restore


Yes Uninstalled. (deleted-got rid of-erased) Norton is the free 60 day ( trial more than likely ) and yes updated.

System Restore eh? Really the only option if I don't feel like registry editing? bummer..
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#4
kimsland

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Really the only option if I don't feel like registry editing?

Yes

Although you could also Try Revo Uninstaller http://www.revouninstaller.com/
But I have only removed a broken Office via Registry entry removal.


Also, if you do happen to modify the Registry:
Backup Your Registry with ERUNT first
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


EDIT:
Regarding your 90 Day Trial of Norton
At the end of the Trial period you could uninstall that too (User Choice)
And install a free Antivirus like Avira (I use Free Avira myself :))
But, after Norton uninstall you must also run the Norton Removal Tool, to confirm removed.

Edited by kimsland, 10 March 2010 - 07:05 PM.

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#5
Hockeytownryan

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[/quote]
Yes

Although you could also Try Revo Uninstaller http://www.revouninstaller.com/
But I have only removed a broken Office via Registry entry removal.

[/quote]


I tried the Revo product and it went forever collecting registry entries like 9000 + and was really unsure about which to remove...

does it search all the reg files that are only for Office? and I can remove all of them?
I was not clear on what to do from that point...
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#6
kimsland

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9000 plus sounds about right for Office :)

I'd say confirm you have a new System Restore made
Also do that Registry backup with Erunt

Then search in Revo for "Office 2007" ("Office" may be a bit too general)

NOTE: Office also includes Outlook !

Edited by kimsland, 10 March 2010 - 08:23 PM.

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#7
Hockeytownryan

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OK It has been a while and I have completed all the steps Registry back up and revo uninstaller and now Revo does not find the program at all or anything that goes with it.... and I still get the error 25004

error 25004.config.Xml not specified; A valid config.xml file must be authored when deploying '(null)

At a loss and It looks like it's off to the system restore function.

Thank You for all your assistance and help. If there any more suggestions, post them please.
Again...Thanks for everyone on your help...
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#8
phamthebac

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I have had office 2007 Professional installed for 3 months now. I installed
Project Professional just over a month ago. I don't know what's changed, but
now every time I start an office application, Project tries to install again.


The first thing that pops up is a "Configuration Progress" window. It is
"Configuring Miscrosoft Office Professional 2007".

After a while, a "Windows Installer" window appears. It claims that "The
feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the
installation package 'PrjProrWW.msi' in the box below".

I have directed this query to a file with that name on my Project 2007 Trial
installation disc, but with no success.

Finally, a window pops up that says "Microsoft Office Project Professional
2007 encountered an error during setup. Error 25004. Config.Xml not
specified; a valid config.xml file must be authored when deploying '(null)'.

I can close this window and get back to work.

I just want to stop this nonsense. Can somebody please help?
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