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Trojan infection [Solved]


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#16
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The scan took almost 8 hours. Here's the log.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, March 25, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, March 25, 2010 11:03:53
Records in database: 3865736
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\

Scan statistics:
Objects scanned: 110623
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 07:43:33

No threats found. Scanned area is clean.

Selected area has been scanned.
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#17
NeonFx

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Excellent. How's the computer doing?
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#18
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Like a dream. No problems at all. I guess that Trojan, if it is still there, is harmless.

Thank you so much for your time and advice.
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#19
NeonFx

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Oh we took care of it with OTS so it's definitely gone.

Excellent. Let's cleanup.

STEP 1

To clean up OldTimer's tools, along with a few others, do the following:

  • Run OTS.exe by double clicking on it
  • Click on the "CleanUp" button on the top.
  • You will be asked if you wish to reboot your system, select "Yes"

STEP 2

Remove any other tools or files we used by right-clicking on them or any folders they created, hold down the Shift key, and select "Delete" by clicking on it. This will delete the files without sending them to the RecycleBin.

You can also uninstall the other programs (HijackThis or MalwareBytes if we used them) by going to Start > Control Panel > Add/Remove programs (The Control Panel is different in different versions of Windows. It will be Programs and Features in Vista and Programs > Uninstall a Program in 7)

You might want to keep MalwareBytes AntiMalware though and that's fine :) Make sure you update it before you run the scans in the future.

All Clean

Congratulations!, Posted Image, your system is now clean. Now that your system is safe we would like you to keep it that way. Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to (Start) > (All) Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates


Install WinPatrol
Download it HERE
You can find information about how WinPatrol works HERE and HERE

Note: This program will work alongside all other security programs without conflicts. It might ask you to allow certain actions that security programs perform often, but if you tell Scotty to remember the action by checking the option, the alerts will lessen.

Other Software Updates
It is very important to update the other software on your computer to patch up any security issues you may have. Go HERE to scan your computer for any out of date software. In particular make sure you download the updates for Java and Adobe as these are subject to many security vulnerabilities.

Setting up Automatic Updates
So that it is not necessary to have to remember to update your computer regularly (something very important to securing your system), automatic updates should be configured on your computer. Microsoft has guides for XP and Vista on how to do this. See HERE for Windows 7.

Read further information HERE, HERE, and HERE on how to prevent Malware infections and keep yourself clean.



Let me know if you need anything else.
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#20
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Thanks a million. You are a real lifesaver. One last thing. When I go to Task Manager, I see 5 different svchost.exe programs running, 1 with Local Service as User, 2 with Network Service as User, and 2 with System as User. Is this okay?
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#21
NeonFx

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You're welcome.

That's perfectly normal behavior. That's just how Windows runs its necessary components and keeps track of what components have permission to do what.
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#22
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Thanks again for solving this issue.
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#23
NeonFx

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You're welcome :)
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#24
NeonFx

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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