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Windows VISTA and 7 both BSOD frequently...


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#1
Hoopsy

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Okay guys, first of all thanks for clicking this! I hope you can help me! :)

I bought a laptop from LBO online, and it came with Vista 64bit Home Premium
Anyways, I take it home, every time i try to boot up, it BSOD's.
Even in Safe mode it did it once.
So I do a fresh install of Windows 7 on it with my upgrade disk, and it workded fine for a bit, doing the updates etc, and after the auto updates finished, it BSOD's...

I am thinking it is a hardware problem, please help me! :)

Is there anything I can do to stop this? I am pulling my hair out!
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#2
kimsland

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What is the message given with your BSoD?
Possibly your installed Antivirus software :)
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#3
jcgriff2

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Please get the dump files - c:\windows\minidump -- you'have to copy them out to another folder before zipping them' attach to post.

Regards. . .

jcgriff2

.
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#4
malachi0420

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Hello, Hoopsy, and welcome to GeeksToGo. How long have you had the laptop?

I ask because it sounds like your problem would be under warranty.

If the laptop is less than a year old I would contact LBO online, and tell them your problem. They may just send you a new laptop!
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#5
Hoopsy

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Hey sorry everyone, thanks for responding!
I sent it back as it was under warranty, so they are going to give me a replacement.
I only had the laptop about a week :)

If I have any other problems, i'll make sure to post though! Now that I know you all reply so quick!

Regards,
Hoops
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