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Cable problem please help


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#1
Cod Player

Cod Player

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Well, under my networking connections i have two local area connections. My 1st local area connection always says a network cable is unplkuged, and my 2nd area connection is connected, but every hour or so my 2nd local area connection says " a network cable is unpluged" and my internet goes down, then i have to unplug my 2wire cord and plug it back into my computer to get my internet working again. Can anyone tell me how i can fix this or what the problem is?

-Thanks
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#2
miles_obrien

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Are there 2 RJ45 connectors on your computer to connect to? If you disable the one that is always unplugged can you still connect to the internet?
Mike
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#3
Dan

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Hello Cod Player,
When this error occurs, please open Command Prompt and type ipconfig /all -- post the results.
What version of Windows are you using?
This problem may be caused by Media Sense; try Disabling Media Sense.
How is your network setup? Do you run through a router, hub or switch? Or do you simply use Internet Connection Sharing (ICS)? Or something else?
When you lose connection, and the cable becomes 'unplugged', what happens when you attempt to release and renew your IP in command prompt?
ipconfig /release
ipconfig /renew
Are there multiple computers connected to your network?
Does your network card have the latest drivers installed?

It sounds to me like your connection is going stale, and therefore requiring you to refresh it every once in a while (by unplugging and replugging the cord). You may wish to reset your TCP/IP stack; open Command Prompt and type:
netsh int ip reset reset.txt -- Restart your computer.
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#4
Cod Player

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ok well, im not really good with comps so ill tell you what i know, i am running windows XP and my internet isnt through a phone line, it connects through USB port then goes to a 2wire and converts into a phone line, so if you can tell me how to open a command promp it would really help also
thanks
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#5
Dan

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To open Command Prompt, go to Start, select 'Run'; in the dialog box that opens, type: cmd -- You're now in Command Prompt.
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