Can't connect to the internet
Started by
rebross
, Mar 15 2010 10:47 AM
#16
Posted 15 March 2010 - 05:52 PM
#17
Posted 15 March 2010 - 05:54 PM
OK. Let's pray
#18
Posted 15 March 2010 - 05:57 PM
So I'm trying to open Internet Explorer so I can run a Windows Update and it froze while opening.
#19
Posted 15 March 2010 - 06:00 PM
I can connect using Firefox but I need IE to update windows.
#20
Posted 15 March 2010 - 06:08 PM
Now I have no sound on my laptop. In the device manager the Microsoft Kernel Wave Audio Mixer driver says it's corrupt or missing. Fix one thing and somethings else breaks.
#21
Posted 15 March 2010 - 06:16 PM
Keep in mind, that sometimes, when your computer was heavily infected, even after removal of all threats, the computer will never be same again. It happens.
Sometimes, fresh install is the best option.
Regarding IE....
Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same thing?
Sometimes, fresh install is the best option.
Regarding IE....
Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same thing?
#22
Posted 15 March 2010 - 06:22 PM
IE works that way. I can't find my windows xp disk with my computer stuff just the recovery disk that was made.
#23
Posted 15 March 2010 - 06:25 PM
Some add-on is causing issues.
What version of IE is it?
In IE, go Tools>Internet options>Advanced tab and click "Reset" button.
Restart IE.
Works fine?
What version of IE is it?
In IE, go Tools>Internet options>Advanced tab and click "Reset" button.
Restart IE.
Works fine?
#24
Posted 15 March 2010 - 06:27 PM
It's IE8 that I downloaded earlier when we got the internet connection fixed. I didn't even have a chance to do any addons.
#25
Posted 15 March 2010 - 06:35 PM
But you said, when started as Internet Explorer (no add-ons), it works.
Reset it and see, if it works.
Reset it and see, if it works.
#26
Posted 15 March 2010 - 06:48 PM
While I was using IE without addons I was able to download windows updates I couldn't before. IE8 is working good now and I have sound again. Now when I go to windows update again in regular IE8 it wants to install ActiveX which would be the only thing I installed right after installing IE8. Could that be what caused the problem?
#27
Posted 15 March 2010 - 06:50 PM
I'm not sure. Try to allow it and if you have any problems, reset IE again.
#28
Posted 15 March 2010 - 07:13 PM
Thank you very much for your help. It's been over a month since I have working internet on my laptop.
#29
Posted 15 March 2010 - 07:26 PM
You're very welcome
Glad to help
Glad to help
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