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restored computer no internet


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#1
butterflyflower

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I restored my computer to factory settings becuz it kept getting stuck now i can't connect to the internet. I'm using windows vista. Help pleeeze!
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#2
DaffyKantReed

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Check to see if your network card drivers have been installed.

http://windows.micro...-Device-Manager

Click on the + sign to the left of Network Adapters and insure no red x, exclamation mark of question mark exists.

Do you have one or more computers in the house?
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#3
dR_fLuX

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If your computer came with any CD's they more than likely contain the drivers for your computer. If its a laptop and you didn't get any discs it could be on a separate partition on the hard drive. (I'm unsure if its standard to have that feature on desktop computers, I haven't purchased one in quite some time)
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#4
artm12

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Hello Friend,
Are you using a router? If so then some details would help. If your not using a router then you should contact your ISP to get them to assist with troubleshooting.

Thanks,
James
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#5
123Runner

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I restored my computer to factory settings

We need to know what you used to restore your computer. Was it a restore CD or a retail version of the OS?

A restore Cd would normally load all of the drivers required.
I suspect (as suggested) that you are missing some drivers.
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