It all started when I got this dumb trojan. I could not access any of the safe modes and the computer will give me the blue screen of death. I bought and installed norton on my computer and ran a full computer scan, but when I woke up the next morning to see what happened, there was a blue screen.
I decided to go into BIOS and look around to see what could help me out. Eventually, I found a setting with the words "factory default" and I set it on that. The next morning, I woke up and nothing would work properly. Nothing showed up on the monitor. I gave up on the computer for about 4 whole months and now I've decided to figure out how to fix my problem that I made worse.
I plugged in my monitor to another plug-in, and everything started to show up! Right after the dell load up screen, the computer asked for my system password, but I cant type a single thing on my keyboard! I rebooted my computer and I cant go to system setup or anything. When I try to type in my password, the computer makes a beep, almost like it is rejecting the keyboard.
I made a dumb mistake by not knowing what the setting meant , but any help here would be appreciated. Is there some way to undo everything or just completely reinstall everything? If you cant help me, then thanks for trying.