mouse doesn't work
Started by
longarm1
, Mar 17 2010 04:00 AM
#1
Posted 17 March 2010 - 04:00 AM
#2
Posted 17 March 2010 - 06:21 AM
In most cases you do not need any drivers from CD. Uninstall the mouse driver then choose Scan For Hardware Changes. Reboot the PC and see if it works correctly.
#3
Posted 18 March 2010 - 05:07 AM
Thanks for the response. I tried your suggestion, but still have the same problem. I uninstalled the driver and deleted the mouse from the device manager, and the PC recognized the addition of the mouse when I plugged it back in. I disabled mouse keys and rebooted, but still no good.
I also tried the same process with another mouse, and again the PC identified it in the device manager, but the mouse still didn't work. I rebooted and still no good.
I keep getting the msg "windows can't load the device driver for this hardware. The driver may be corrupted or missing [error 39]".
I also tried the same process with another mouse, and again the PC identified it in the device manager, but the mouse still didn't work. I rebooted and still no good.
I keep getting the msg "windows can't load the device driver for this hardware. The driver may be corrupted or missing [error 39]".
#4
Posted 18 March 2010 - 05:31 AM
Is the mouse USB with a PS/2 adapter or strictly USB? In the case of the former, shut the PC down and move the mouse to a PS/2 port.
#5
Posted 18 March 2010 - 06:57 AM
The optical mouse I've been using is a strictly PS/2. The alternate mouse I used for testing is a USB. I was hoping that if the PS/2 port was faulty, that the USB port would work with the USB mouse.
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