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Computer Failure


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#16
AFAS

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Broni, thanks for your help and for liaising with Essexboy to try and get things moving.
Unfortunatley it looks as if the whole machine has packed up, I did however ask Essexboy if there was any way of saving some of the data on the hard drive his response was
"Yes you can slave the hard drive in the new system. This will also give you more storage space, as this is what I do when my system reaches the end of its life. I salvage what I can from the old one and use the drive as a second storage area

Broni would be able to help you more in that area - as I need to have the bits in my hand to make it all work"
Is there any way you can help me with this?
Kind regards
Alan
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#17
123Runner

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I have read the topic in the malware forum.
I would hate to give up on the computer because of a possible CD drive issue.

If you are going to try and save the computer, we will need a working drive.
I suggest buying and installing a new CD drive and attempting Broni's first instructions.

If you want to save the data and then reload the OS, we will still need a operational drive.

There are only 2 ways we can save the data without a CD drive.
1 is to slave it into another computer.
The other is to put the drive in a USB enclosure and attach it to your son's computer.

How do you want to proceed?

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#18
AFAS

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Thanks for this information - appreciate your help.
I have access to my sons computer, not sure what a USB enclosure is unless it is one of those memory sticks?
For me, it would probably be best to go for whatever is the easiest!!
Regards
Alan
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#19
Broni

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not sure what a USB enclosure is unless it is one of those memory sticks?

No. Call any computer store and ask for "hard drive USB enclosure"; ~$20
If you're not sure what type of hard drive you have, take it with you to the store, as hard drive enclosures come in different flavors, for IDE drives, for SATA drives, but they also have ones which come with both types of cables.
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#20
AFAS

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Thanks for the advice. I live on an island so getting hold of things is sometime not very quick!
regards
Alan
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#21
123Runner

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Is the computer a desktop or a laptop?

If a laptop, the drive will be a 2 1/2 inch.
A desktop drive will be 3 1/2 inch.

Now all you need to figure out is IDE or SATA.

Since it won't boot up you need to look at the drive.

A google search will bring up numerous locations for you.
IDE connections are on the left and SATA are on the right
Ide_and_SATA_Data_cable.jpg Ide_and_SATA_power.jpg
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#22
AFAS

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Thanks, I have a desktop and will have access to another in the next couple of days.
Are we heading to slaving the unit to retrieve the data?
regards
Alan
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#23
123Runner

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Since you have access to another computer, the easiest is to slave it.
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#24
AFAS

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Thanks for this, I have now ben able to slave one hard drive to another and have transferred the files etc that I had thought lost. I am now working from Windows vista Home Premium. However, every time I switch off my computer I loose all network settings, there is nothing in the networking window at all. If I start in safe mode the settings are there. I am unable to open outlook, or other programmes without the front page freezing.
Can you offer any advice?
Thanks for your help.
Regards
Alan
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