[retrac1324]

I was using iTunes today and my Windows 7 Ultimate 64 bit froze. After a while it blue screened.

When I turn it on, it says "Bootmgr image corrupt. The system cannot boot."

I tried using the popular method of inserting the Windows 7 install disc, choosing Repair this system, then selecting my Operating System listed in the recovery console.

My Windows 7 install is not listed as an operating system however. This happens with both the 64 and 32 bit of the Windows 7 Ultimate install disc. If I select the "Load Drivers" button, it shows all my drives and I can browse through a flash drive/disc if it is inserted, but I cannot open my C drive. I am using a normal SATA hard drive and it has showed up in the past.

I burned a copy of Hiren's BootCD and tried to use the MBR utilities on there, but everytime I select a tool from the menu, it prompts yes or no to load each individual driver. No matter what I select, by the end it simply fails.

Edited by retrac1324, 17 March 2010 - 11:23 PM.

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Hello.
I have also had "Bootmgr image corrupt. The system cannot boot" sometimes, from 7 cases out of 8 my problem was solved when i made my bios fail safe default.

[kalju24]

Hello.
I have also had "Bootmgr image corrupt. The system cannot boot" sometimes, from 7 cases out of 8 my problem was solved when i made my bios fail safe default.

[retrac1324]

Hello.
I have also had "Bootmgr image corrupt. The system cannot boot" sometimes, from 7 cases out of 8 my problem was solved when i made my bios fail safe default.

Were you also not able to see your operating system in a Windows 7 install or recovery? I believe I can fix it pretty easily if it would show up in the recovery. I tried reinstalling Windows 7 and the OS still wouldn't show up however.

[kalju24]

Jup

[DaffyKantReed]

Use the Startup Repair option when you can not see your OS in System Recovery Options. It takes quite a while, so do not interrupt it.

[JessicaD42]

Retrac1324,

Have you also performed Chkdsk on your hard drive to confirm that this issue is not hardware related? You may have to perform a clean installation.

Should you require additional assistance and guidance, Microsoft does have an official Windows 7 Support Forum located here http://social.techne...tegory/w7itpro/ . It is supported by product specialists as well as engineers and support teams.

Jessica
Microsoft Windows Client Team