I have an old clunky PC running on Windows XP. I've noticed over the last few months that it's been acting retarded. I run AVG and spybot search and destroy. Occasionaly they will pick up a few things that I take care of but for the most part they haven't found anything. However, I know something is there screwing up the works.
After a while the computer started turning itself off and on without my participation and refused to read any in my USB ports so I ran a disc clean up and a defrag. Directly after rebooting from the disc clean-up/defrag I noticed that not only does it not recognize my usb ports but that both of my disc drives (D and E) do not exist whatsoever. They are just gone. I went to run AVG again and it too disappeared but I found an old 8.0 version on the computer...had to install it and ran that but it found nothing.
Now I am unable to use any of the usb ports to move my data to an external hard drive and, likewise, cannot burn anything onto a disc.
Can someone advise me as to what how I should go about tackling this and what I should do first?