Double-click VEW.exe
Under 'Select log to query...put ticks in both application and system
Under 'Select type to list... select both error and critical
Click the radio button for 'Number of events...Type 5 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply...
also then check your device manager for any yellow ! or ? marks ...
to check... Click on Start and then Run...Type in devmgmt.msc and then press Enter
if you see any yellow or red get a screenshot and post it for us...
for how to post screenshot...go here...