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Video/Graphics Card problems


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#1
Jason11212

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Ive got a custom built windows 7 OS, 64-bit with 2G of RAM (in case it matters) i just brought an MSI N8400GS 512MB DDR2 Low Profile graphics Card. i know how to physically put the card into the motherboard,the problem is that my monitor wont turn on when i start up my computer. My default graphics card is built into my motherboard so of course i cant take it out, ive tried to disable that pci bus slot in my DOS and when i restart my computer still no luck. oh yeah and btw even if i plug my monitor into the default port that was built into the motherboard when my new card is in but not in use, my monitor still doesnt turn on, but my computer turns on LED's and fans are all ablaze but theirs nothing on my monitor. i checked my powersource and it can support my card and ive checked Microsofts compatibility website and according to the website my card is compatible. SOMEONE PLEASE HELP ME !! PLEASE !!! :)
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#2
SRX660

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You need to get into the BIOS and disable the on-board video so the card will work. Usually hitting the delete key will get you into the bios( not all computers).Once there, using the arrow keys, and the enter key you will navigate to the graphics line and change the on-board graphics to disabled.

If you do have the on-board video already disabled in the bios you probably shorted out the video card with static electricity. I would try another video card first.

SRX660
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#3
phillpower2

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I had a similar problem last year with an ati radeon 512mb add on card.
I assumed my mobo would change from the onboard gfx to the add on card
automatically, but it didn`t & when I changed it in the bios I got no
signal to monitor from either gfx port, I had to reset the cmos to get
the system back to the way it was,this got the onboard gfx back working.
It turned out to be a sapphire driver issue which they must have been
aware of as there was a hotfix on their website, once I ran the hotfix
the add on card was fine & still is, Ive added this reply as I remember
how I felt staring at an empty screen (distraught) & to let you know
theres hope, if theres a soloution to your problem GTG will find it.
I dont know how confident you are with opening up your computer, but if
you are ok with it, your mobo manual will tell you how to reset the cmos.
Hope your problem is an easy one to solve like mine was, if not you`ve
come to the right place, good luck & please let us know if you manage to
fix the problem yourself.
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#4
Jason11212

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IM going to go try to rest my CMOS after school today. big thanks guys
:)
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#5
Jason11212

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it didnt work. someone please help. still nothing on my monitor. i even tried another graphics card and still nothing :)
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#6
phillpower2

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Silly question but ive to ask have you checked your monitor & cables are ok?
If they are ok could you possibly loan an ordinary pci gfx card & try that to
get into the bios screen, are you getting anything on the monitor screen at all
such as a no signal to monitor message? Have you tried the onboard gfx without
any add on card fitted in the mobo & have you tried reseating your memory sticks
in case they have been disturbed?
These are simple things you can do yourself & hopefully resolve the problem, if
not it will assist the helpers & tech guys at GTG if you include all your systems
details in your next post this will help them to research your motherboard details
etc, good luck
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#7
Jason11212

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all my cables are fine. im not even getting a NO SIGNAL TO MONITOR error message. you know on most monitors when it shows a yellow light when the computers off but the monitors on and a green light when the computers on and the monitors on. well my monitor just stays on the yellow light. im guessing my motherboards not giving any out put signal, but like i said im not sure yet. yes ive tried resetting my memory sticks. still nothing.

System Details.
1.DVD burner, and CD drive (as in 2 seperated drives)
2.2gig RAM
3.Processor type:Intel pentium Dual CPU E2200@ 2.20GHz 2.20GHz
4.windows 7 enterprise 64-bit OS
5.Windows Experience Index Rating 3.0 (sucks)
6.500gig HDD
7.Current built in Graphics card VIA Chrome9 HC IGP Family WDDM (sucks)
8.Monitor: Dell E551a. i know its ancient (maybe thats the problem ?)
9.Network Card: VIA Rhine II Compatible Fast Ethernet Adapter.

i really hope this helps. SOS !! :)

Edited by Jason11212, 20 March 2010 - 01:14 PM.

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#8
phillpower2

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You need to include your motherboard make & model this is usually printed on the board as you look into the case,have you tried your monitor on another system?
I used my laptop so if you can do the same it will save you time & effort.
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#9
Jason11212

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my motherboard model is P4M900-M7FE (i think) and just incase it matters i have a 450 watt power supply. and i just brought a new monitor and its called a Generic PnP monitor

Edited by Jason11212, 20 March 2010 - 04:39 PM.

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#10
Jason11212

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and also my new monitor keeps flickering any idea what thats about ? graphics card is still my main problem though
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#11
phillpower2

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and also my new monitor keeps flickering any idea what thats about ?
Does this mean you are getting images on your new monitor or is the
screen black with occasional flickers?
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#12
phillpower2

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Have you thought about getting hold of a standard pci gfx card & trying that?
What about trying your memory sticks one at a time in case one is bad?

Edited by phillpower2, 21 March 2010 - 03:24 PM.

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#13
Jason11212

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no. it flickers with my old graphics card installed, still nothhing doesn't come out to the monitor with my new graphics card in.
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#14
Jason11212

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well its not my memory sticks. and i tried out another graphics card in that same pci slot and still nothing on the monitor
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#15
phillpower2

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The pci card I was suggesting will not fit in the pci express slot, only 1 of the two white coloured pci slots to the left, couple of other things have you checked the 4 pin atx plug to your motherboard & did you follow the method in your motherboard manual when you reset the cmos.
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