[themarcaluna]

Recently my DVD and DVD-R drives disappeared from MY COMPUTER and both quit responding.

I checked the drivers and it said they were either corrupted or missing.

I then attempted to update the drivers...that failed.

I then attempted to uninstall the drivers and re-install them...both failed.

If anyone has any idea what is wrong...or what I should do...I would appreciated it.

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I would suggest checking the EIDE cables (the flat ribbon cable) to make sure they are securely connected. These do go bad, so you could try replacing it. Also check the power connector to the drive, make sure it is tight. When messing around inside the case, be sure to ground yourself. Touch the case first before you start messing with anything inside.

[austin_o]

I would suggest checking the EIDE cables (the flat ribbon cable) to make sure they are securely connected. These do go bad, so you could try replacing it. Also check the power connector to the drive, make sure it is tight. When messing around inside the case, be sure to ground yourself. Touch the case first before you start messing with anything inside.

[themarcaluna]

ok...

I tried changing the cables....still doesn't work.
I've run every kind of scan possible....still doesn't work.
I tried hooking up a brand new DVD drive.....still doesn't work.

I've tried absolutely everything I can think of....short of re-installing Windows XP....which I CAN'T DO due to the fact that my disc drives won't work.

If anyone has any other ideas....it would save me from throwing a one-year old computer out the window.

[Murray S.]

Howdy:

Well, the first thing I would do is boot into BIOS and make sure they were both being recognized in there..

If they are, my second step would be to check in Device Manager and make sure the IDE ATA/ATAPI Controllers were installed both primary and secondary!!

Murray

[themarcaluna]

I fixed it....

If anyone else has this problem go here....
http://support.micro...B;en-us;q314060


I guess it happened when I tried to un-install Easy CD Creator.


Thanks for the help!