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hard drive not recognized


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#1
mcintire21

mcintire21

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I have an hp pavilion 6700 laptop. It's a friends that she bought but it didn't have a hard drive. She bought a new Western Digital 320GB WD3200BEVT Laptop Hard Drive SATA. I installed it in the laptop but when I insert the windows xp cd a hit enter to start setup it says "Setup didn't find any hard disk drives installed in your computer". I ran a primary hard disk self test. I'm assuming this is testing the hard drive. It passed the quick, comprehensive, and S.M.A.R.T. tests. Bottom of laptop says product: HP Pavilion dv6700 s/n:CNF8341HPJ p/n:KL090AC. I don't see the HDD Mode under BIOS. I also don't see a hard drive listed under any of the bios categories (main, securicty, diagnostics, system config, exit) Any ideas?
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#2
123Runner

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Did you install the SATA drivers through the F6 key when asked.
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#3
mcintire21

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I got everything working. I did disable the FBI GUI manager because it kept causing the OS install to fail.
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#4
123Runner

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Congratulations. :) for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:


You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help. :) :)
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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