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going crazy trying to remove symantic av


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#1
arwier

arwier

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ok here goes nothing lol I have been trying to remove symantic av for some time so I can install system mechanic pro which I purchased and have not been able to do so I tried the software remove route and it needs an msi file which I do not have I tried the norton removal tool but it says I need to first use the software removal tool in xp which as I said doesn't work I tried the ms install cleanup utility and now no longer have the symantic listed in the software removal list can anyone help me please
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#2
Rorschach112

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try this

Download and install Revo Uninstaller
  • Double click the Revo Uninstaller icon on your desktop to start the program
  • Scroll through the listed programs and Right Click on the program you wish to uninstall
  • From the pop out menu choose Uninstall
  • Click Yes to the confirmation dialogue
  • In the next window select the Advanced mode
  • Click Next to start uninstalling the program
  • Answer Yes to confirm the uninstall
  • When the program has completed the four steps, click Next to allow the program to search for leftovers
  • Once complete, click Next, then Finish
  • Repeat the above steps for any other programs you wish to remove.

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#3
arwier

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symantic isn't in the list
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#4
Rorschach112

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have you tried this removal tool ?

http://service1.syma...005033108162039
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#5
arwier

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yes I have it says I have to uninstall it first with the windows add/remove option
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#6
Rorschach112

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I think you should head over to the Virus Removal forum, there we can remove the program manually.

Make sure to read the Start Here topic
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#7
arwier

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thank you for your help and I have decided to go a different route I called symantec and they uninstalled it for me so you are wlcome to close this topic and thank you again
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