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Freezing Even is Safe Mode


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#16
rshaffer61

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You can do that yourself without having to pay someone. Using a linux live cd will give you access to the data without the OS booting.

Get Puppy Linux from my signature below...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock
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#17
Macboatmaster

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If I had have known it was still under warranty, this would have been my immediate suggestion, instead of seven posts later.
She would not have to set a restore point, they are unless it is deliberately switched off - automatic.
The first point of reference for a computer still under warranty is the warranty.
Best of luck anyway.
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#18
kavy2

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Can I save her files to a flash drive from the command prompt?
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#19
rshaffer61

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If you can boot with the Puppy Linux cd you will have the flash drive inserted while it boots. This way Puppy will recognize it and then yes you can then backup the data to the flash drive.
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#20
kavy2

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oops.I did not see all the previous posts.

Edited by kavy2, 28 March 2010 - 08:47 PM.

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#21
kavy2

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If I had have known it was still under warranty, this would have been my immediate suggestion, instead of seven posts later.
She would not have to set a restore point, they are unless it is deliberately switched off - automatic.
The first point of reference for a computer still under warranty is the warranty.
Best of luck anyway.

Regarding the warranty, I chatted with Acer and they don't care about her files. They are just telling me to send it in and everything will be erased. My issue is that I want to save the files.
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#22
kavy2

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If you can boot with the Puppy Linux cd you will have the flash drive inserted while it boots. This way Puppy will recognize it and then yes you can then backup the data to the flash drive.


So, there is no such thing as going to safe mode with command prompt and typing cd\
c:\ copy C:\Documents and Settings\Ann's\My Documents\My Pictures d: (d being where my thumb drive is)
or something like that.. I have not used dos in like 20 years so I don't remember if that's exactly how it would go.
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#23
rshaffer61

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No Linux Live cd is the way to get to the files.
We have used this method alot and it works.
Create the cd as instructed. Connect the flash drive before booting the system up and then with the linux live cd in the drive boot the system up. The Linux will load into memory and boot the system. When booted up follow the instructions on how to backup your data except you will be backing up to the flash drive.
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