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Computer will not connect to the internet


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#1
Tim76

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Please veiw results. Would not ping google either

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#2
DaffyKantReed

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Could you please list the OS and some of the software installed on your PC?

Are you using any type of Zone Alarm product?
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#3
happyrock

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you have several Media disconnected in the log
try replacing the ethernet cable...
look in the device manager for any yellow ! or ? or red X's

Edited by happyrock, 26 March 2010 - 10:22 AM.

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#4
Tim76

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No checks x ? or ! no colors. Not the cable. OS is vista using a hp with intel core 2 duo. Did search for alarm zone to no avail.

Problem seems to be it's not talking to the dhcp server
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#5
DaffyKantReed

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http://www.geekstogo...s...t&p=1786884

If you have a router, bypass it first and connect directly to the cable or xDSL modem. This will make trouble shooting easier.
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#6
Tim76

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Thanks, but I think it's way past that. Looks like someone ran a clean up program and threw some important stuff away.I told him to bring me the start up discs and I will reload everything and start all over.
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#7
vladisawsome!

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try going ito device manager and see if your ethernet card is working well
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#8
kristain

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Click on Start menu > RUN and type ncpa.cpl
click Ok
Right click the appropriate connection and click repair.
Repair winsock
Click start menu >RUN, type netsh winsock reset and then click ok
Command prompt flashes,restart your computer.
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#9
silverbeard

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netsh i i r r

work to reset most of Vista/7 networking components. Reboot required. must be run as administrator.

Edited by silverbeard, 02 June 2010 - 03:52 PM.

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