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Can't use Hughes Net


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#16
KVan49

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OK, just a second.
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#17
KVan49

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We can connect to Hughes, but no pages will load up. IE has about half the progress bar and quit; Firefox has about a quarter of the progress bar and quit.
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#18
rshaffer61

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So you have connection but nothing loads in the browser?
If I'm not mistaken when you open browser it would go to Hughes.net homepage correct?
Does it load the homepage?
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#19
KVan49

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Is it supposed to load the Hughes homepage? I don't know. It's trying to open http://go.microsoft.com or my regular home page, My Way News. None of them are loading past 1/4 or 1/2 of the progress bar.
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#20
rshaffer61

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Hmm sounds like a cache problem. Try this.
Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

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#21
123Runner

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None of them are loading past 1/4 or 1/2 of the progress bar.

Ok, so we are getting somewhere.

Thanks Rshaffer61 for taking over. I am a little busy here.

I believe we are on the right path.
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#22
KVan49

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OK, TFC has run and it is rebooting.
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#23
rshaffer61

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Not a problem 123Runner
I didn't mean to step in on you but thought maybe I would just assist you.
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#24
KVan49

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It's rebooted now.

Say, I'm gonna have to go take a little nap so I can be up for the night shift. Earlier today, I did the Malware steps mentioned in the other forum up to putting the OTL shortcut on the desktop. I think that was the last one I got to and I haven't done anything with it yet. I sure do appreciate you all, but I've got to get some sleep. I'll be back later.

Edited by KVan49, 27 March 2010 - 10:57 AM.

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#25
rshaffer61

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OK not a problem. Life is more important.
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#26
123Runner

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I didn't mean to step in on you but thought maybe I would just assist you.

I always welcome the assist. I'm bouncing between housework, yard work, and getting a piece of equipment running that I need for Monday.
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#27
KVan49

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OK, we're back if you have any more suggestions.
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#28
rshaffer61

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OK let's try running IE without any add ons and see if that will work.
To disable add-ons in Internet Explorer 8
1. Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer.
2. Click the Tools button, and then click Manage Add-ons.
3. Under Show, click All add-ons.
4. Click the add-on you want to disable, and then click Disable.
5. Repeat step 4 for every add-on to disable. When you are finished, click Close.
Now restart IE and retry IE as before. Let us know if it still happens or not. If not then try enabling one add on at a time and trying IE again till you find the problem.
Most times the cause will be a toolbar add on.
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#29
KVan49

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I don't have Show and I don't have All. I click on Tools, I've got Manage Add-ons with a side bar that offers Enable or Disable Add-ons or Find More Add-ons. Nothing happens when I click on the Enable or Disable option, but it tries to connect to the internet if I click on Find More.
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#30
123Runner

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Click on the disable for all the addons.
You need to click on the addon and click on disable.
Do this for all the addons and then try the internet.
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