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Unusual Dell laptop Ctrl/F11 repair issue

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Ok here we go....
1 year old Dell laptop i purchased for my son, the Inspiron 15 model running Vista basic. I just picked it up after my son has played with it trying to repair whats wrong for 2 weeks! (Oh no!!!!!!!!!!)

Right away I google how to restore the factory settings....
Bingo! Ctrol F11......


Leave it for a couple of hours, its off when I get back......

Tried for a few more times, then F8 on startup, "Go to last known succesful startup (i think))

Nothing.....just keeps trying to boot...but never gets to desktop....

I would be happy just to get it running..... Any and all ideas appreciated....
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Neil Jones

Neil Jones

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Vista recovery is usually easier to do by pressing F8 during startup, and selecting "repair my computer". Log in as a user on the machine and there should be an option, "restore my PC to Dell default configuration" or "factory settings" or something like that.
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