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Computer not recognizing IPOD - USB device not recognized


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#1
fern_06

fern_06

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Hi,

Each time I connect my ipod to my laptop, I get an error pop up on the lower right side saying "USB device not recognized", I don't have this problem when i plug in anything else like a USB key. Please let me know what I can do.

Thanks
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#2
phillipcorcoran

phillipcorcoran

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Apple have a help page for ipod connectivity issues here:
http://support.apple.com/kb/ts1496
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