First post here...hope someone can help.
I'm having a problem getting a Microsoft Lifecam to work on our computer (Windows XP).
It's the first time I've used it, I installed it this afternoon using the latest driver from the MSoft website (it came with a disc but i thought it better to use the latest version from microsoft)
It seemed to install ok...though when my computer tried to restart after the driver install it just timed out. I had to switch it off and restart it again.
There's an icon for the webcam on the desktop but when i try to open it i get the following error message.
AppName: lifecam.exe AppVer: 3.21.263.0 ModName: kernel32.dll ModVer: 5.1.2600.5512 Offset: 00012aeb
Should I uninstall and reinstall the webcam driver (using the disc?) or is there another way of fixing the problem.
Just to complicate matters slightly I had to install XP Service Pack 3 before installing the driver....we only had service pack 1 installed. That seems to have installed ok though....but is that casuing a problem.
Thanks in advance for any help or advice. My kid's grandmother in Ohio would also be very grateful to anyone who can get the webcam working!