Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

BSOD 0x24


  • Please log in to reply

#1
Corey Bernstein

Corey Bernstein

    New Member

  • Member
  • Pip
  • 2 posts
My Compaq notebook, running Windows Vista, has been running extremely slowly and getting worse over the last few weeks. Programs keep freezing and the computer has begun to shut down randomly. I ran Avast and SpyBot and found nothing. Cleaned up files to no avail. Chkdsk displays no errors. Finally, I called HP tech support. After getting nowhere with the rep, the notebook suddenly turned off again. Now, I cannot boot into the operating system before I receive the following blue screen of death: 0x00000024 (0x00190444, 0x85C9E450, 0xC0000102, 0x00000000)
I am a very computer savvy guy, but this has me stuck. Please pass on all your technical wisdom regarding this error. Thanks!
  • 0

Advertisements


#2
SpywareDr

SpywareDr

    Member 3k

  • Member
  • PipPipPipPipPipPip
  • 3,993 posts
A "Stop: 0x00000024" error message occurs when Windows Vista encounters an unrecoverable error when it tries to access an NTFS partition or a volume on the hard disk. This often means that the file system or partition structure is corrupted and/or a driver compatibility issue exists. For example, the file system driver for an antivirus program or for another utility can cause this issue. Since you've apparently already tried chkdsk, I'd run the hard drive manufacturer's Hard Drive Diagnostics next to see if the hard drive might be failing:

Hard Drive Diagnostics Tools and Utilities
http://www.tacktech....ay.cfm?ttid=287

Make sure you select the tool which is appropriate for the brand of your hard drive.
Depending on the program, it'll create a bootable floppy or bootable CD.
If the downloaded file is an ".iso" type, use ImgBurn: http://www.imgburn.com/ to burn the .iso file to a CD, (select the "Write image file to disc" option), and make the CD bootable.

If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

(Thanks to Broni for the instructions).
  • 0

#3
Corey Bernstein

Corey Bernstein

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I have no idea what manufacturer the hard drive is.
  • 0

#4
SpywareDr

SpywareDr

    Member 3k

  • Member
  • PipPipPipPipPipPip
  • 3,993 posts
If the Operating System won't boot, there are usually a couple of ways to identify the hard drive manufacturer. One would be to look around in the BIOS/CMOS Setup for a hard drive model number. If it starts with "WD", it's probably a Western Digital; "ST", Seagate, etc. Whatever the model number is, type it in on Google and you should spot the manufacturer's name several times on the first resultant Google page. Another way would be to pop the removable hard driver cover off the bottom of the laptop, (usually one to three little phillips-head screws), and take a peek at the label on the hard drive. :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP