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Where to Submit False Positives to Antivirus and Security Vendors

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#1
NeonFx

NeonFx

    Malware Removal Dude

  • Expert
  • 3,792 posts
Where to submit false positives for different security programs:

(Remember: If you are submitting possibly infected files, make sure you zip them into a password protected archive.
Also, if you are using email or a submission form, make sure you specify that you are submitting a False Positive and not just a sample where possible. )


A-Squared
Email: fp@emsisoft.com

Ad-Aware
F/P Forum: http://www.lavasofts...hp?showforum=93

Agnitum (Outpost)
Form: http://www.agnitum.c...ubmit_files.php
(no email)

AhnLab
Email: e-support@ahnlab.com

Antiy Labs
Email: michael.wang@antiy.com

ArcaVir
Email: pomoc@arcabit.pl
Email2: support@arcabit.com

Avast
Email: virus@avast.com
Info: http://support.avast...w...199&nav=0,1

Avira AntiVir
Submission: http://analysis.avira.com/samples/

AVG
Email: virus@avg.com
Info: http://forums.avg.co...m...show&id=395
Website False Positives: http://www.avg.com/w...e-rating-report

BitDefender
Submission: http://www.bitdefend...in/contactEmail
F/P Forum: http://forum.bitdefe...p?showforum=108

ClamAV
Submission: http://cgi.clamav.net/sendvirus.cgi

CA Technologies - eTrust
Submission: http://www.ca.com/us...mitmalware.aspx
Info: http://www.ca.com/us....aspx?cid=33514

ComboFix
Submission: http://www.bleepingc...e.php?channel=4
F/P forum: ComboFix Discussion (Private Forum)

Commtouch
Email: virus@avsubmit.com

Comodo
Submission: http://www.comodo.co...rity/submit.php

Dr. Web
Submission: https://vms.drweb.com/sendvirus/

eSafe
Email: virus@esafe.com

ESET / Nod32
Email: samples@eset.com
Info: http://kb.eset.com/e...tent&id=SOLN141

F-PROT
Submission: http://www.f-prot.co...itive_form.html

F-Secure
Submission: https://analysis.f-s...rtal/login.html

Fortinet
Info: http://www.fortiguar...ispam_info.html (bottom of page)

Ikarus
Email: false-positive@ikarus.at

Kaspersky
Email: newvirus@kaspersky.com
Submission: http://support.kaspe...b/helpdesk.html
Info: http://forum.kaspers...showtopic=13881

MalwareBytes AntiMalware
F/P Forum: http://forums.malwar...hp?showforum=42
Info: http://forums.malwar...?showtopic=3228

McAfee
Email: virus_research@avertlabs.com
Contact: http://www.mcafee.co...ispute_form.asp

Microsoft Essentials and Windows Defender
Email: windefend@submit.microsoft.com
Submission: http://www.microsoft...isv/fpform.aspx
Info: http://www.microsoft...der/fpform.mspx

nProtect
Submission: http://global.nprote...t/contactus.php

Norman
Submission: http://www.norman.com/support/fp/

Panda
Email: falsepositives@pandasecurity.com
Contact: http://www.pandasecu.../about/contact/
Info: http://support.panda...e...f=16&t=2883

PCTools
Submission: http://www.pctools.c...False-Positives
Register and submit false positives via their forum

Prevx
Contact: http://info.prevx.com/service.asp

Quick Heal
Info: http://www.quickheal...n/submit_fp.asp

Sophos
Submission: https://secure.sopho...upport/samples/
Info: http://www.sophos.co...icle/35504.html

Spybot S&D
F/P Forum: http://forums.spybot...isplay.php?f=16

Spyware Terminator
F/P Forum: http://forum.spyware...t...topics&f=42

Sunbelt Security (VIPRE / CounterSpy)
Submission: http://www.sunbeltse.../falsepositive/

SuperAntiSpyware
Info: http://www.superanti...lay.html?faq=28

Symantec / Norton
Submission: https://submit.syman...false_positive/

Trend Micro
Email: trendlabs@av-emea.com
Submission: http://subwiz.trendm...Wiz/Default.asp
Submission2: http://esupport.tren...submitonline.do
Info: http://esupport.tren...mer-suppor.aspx

VBA32
Email: newvirus@anti-virus.by

VirusBuster
Email: support@virusbuster.hu



Here are some more websites that have similar lists:

http://forum.sysinte...topic11134.html
http://www.segura.ca/files.html
http://www.techsuppo...rus-vendors.htm

Edited by admin, 11 August 2013 - 12:07 AM.

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